Intake and Referral Attorney

Thompson Law Injury Lawyers•Dallas, TX

9d•$90,000 - $111,000•Onsite

About The Position

Thompson Law is seeking an experienced Intake and Referral Attorney for its Dallas office to oversee the growing intake department and lead its referral partner network. The attorney will support intake paralegals as they evaluate prospective clients, provide legal guidance, and help ensure a smooth transition into the firm's services. The role also partners with firm leadership to improve intake, case distribution, and tracking of referred cases, maximizing referral opportunities and accurately managing revenue. It requires a strong understanding of personal injury law and excellent client service skills.

Requirements

Juris Doctor degree from an accredited law school.
Authorization to practice law in the State of Texas.
At least 5 years of legal experience, including at least 2 years specifically in personal injury law.
Strong relationship-management skills and ability to engage with attorneys and partners nationwide.
Data-driven approach and comfort tracking, analyzing, and reporting outcomes.
Excellent organizational skills and ability to manage multiple referral relationships simultaneously.
High initiative and professional presence.
Ability to work collaboratively with attorneys and finance teams.

Nice To Haves

Fluency in Spanish.
Experience in a client-facing role within a legal setting.
Demonstrated ability to handle high-pressure situations professionally.
Familiarity with Lexamica.

Responsibilities

Provide legal expertise and guidance to the intake team during initial client consultations.
Assess potential personal injury cases for viability and alignment with firm standards.
Advise the intake team on legal complexities and potential strategies for new cases.
Ensure high standards of client service and care throughout intake.
Collaborate with other departments to streamline client onboarding.
Maintain current knowledge of personal injury law and practice.
Build, maintain, and strengthen relationships with national referral partners.
Work with firm leadership to develop and execute the referral partner strategy.
Identify and update criteria for cases to be referred out.
Manage processes for maintained-interest cases.
Ensure referral opportunities are leveraged across practice areas.
Optimize case distribution to referral partners based on volume, case type, and historical results.
Track case status with partners and follow up regularly for timely updates.
Maintain an updated referral case log for active matters.
Work with the finance team to forecast referral revenue and analyze performance.
Provide leadership with regular reports on case distribution, status, and revenue impact.