Intake and Leasing Specialist – Gun Hill (Temporary Position)

Jericho Project•Bronx, NY

11d•Onsite

About The Position

The Intake and Leasing Specialist leads application, leasing, and tracking functions for The Laconia, a supportive housing residence in Gun Hill, Bronx. The newly built, fully electric building has 78 units and will provide stable, long-term housing for 79 households exiting the DHS shelter system. It operates under a DHS master lease, with CityFHEPS providing household subsidies. Supportive services are provided on site by a clinical team, with a Superintendent and Porter also on site. This is a temporary position lasting 6–9 months. The role reviews applicant information for housing and CityFHEPS eligibility, coordinates with government and community partners, conducts intakes and apartment viewings, enters and maintains client data and records, and supports leasing and rental billing processes. Jericho Project is a nonprofit organization founded in 1983 that works to address homelessness. It provides supportive housing and wraparound services, including case management, mental health services, and workforce development, to individuals and families in New York City.

Requirements

High school diploma.
Comfort using technology, including databases and the MS Office Suite.
Ability to perform general office duties and a high level of data entry.
Ability to organize tenant records and upload documentation electronically.
Ability to work with minimal supervision and demonstrate prioritization and initiative.
Professional written and oral communication skills.
Knowledge of CityFHEPS vouchers and required documentation.
Experience with the Coordinated Assessment and Placement System (CAPS).
Ability to lift up to 50 pounds.
Ability to speak, hear, see, and write, and to use a computer and related software programs.

Nice To Haves

Knowledge of tenant leasing and the rent-up process within residential properties.
Knowledge of NYC HRA income and benefits, Section 8, and SSI/SSDI.
Familiarity with the Department of Homeless Services (DHS).
Spanish-English bilingual skills.
Prior experience working with special populations, such as people experiencing homelessness, people with disabilities, or low-income households.

Responsibilities

Review and verify client intake information, including household size and income, to confirm compliance with housing requirements and CityFHEPS eligibility.
Liaise with government agencies, including HRA and DHS, and community-based partners to help referred applicants secure permanent housing.
Conduct group and individual intakes in collaboration with program and property management leadership.
Schedule and conduct apartment viewings for prospective tenants.
Enter client personal information into the HRA CAPS system and other internal client data systems.
Respond consistently to email, phone, and mail inquiries about clients’ housing processes.
Complete housing tenant applications accurately and maintain complete hard-copy intake files for housing compliance.
Follow up with the finance department to ensure tenant profiles are generated for monthly rental billing.
Collect documents needed to determine CityFHEPS voucher eligibility.
Perform other duties as assigned.
Travel to various sites and undertake local and/or national travel as required.
Meet longer weekday or weekend commitments as needed to complete business projects or deliverables.