Gun Vault Specialist

Bass Pro Shops•Rocklin, CA

4d•$20 - $23

About The Position

The Gun Vault Specialist is responsible for backroom firearm processes, including safely handling firearms and complying with company, local, state, and federal regulations. The role acquires and disposes of firearms, maintains the integrity of ATF-required ARMS records, and keeps a complete, accurate firearms inventory. It also provides firearm counter sales and customer service, along with floor and counter sales of other hunting merchandise. The specialist processes firearm receipts and transfers, completes required forms and background-check documentation, verifies transfer legality, conducts monthly firearm audits, responds to firearm trace requests, and prepares, stores, ships, and replenishes firearms in accordance with applicable laws and company procedures. The position also maintains the gun counter, fine gun room, gun library, vault, and related merchandise presentation. The role supports a productive customer experience by greeting customers, identifying their needs, making recommendations, demonstrating products, and promoting applicable programs. The specialist participates in ongoing product, systems, compliance, and sales training and may assist with training other store outfitters. Other duties may be assigned.

Requirements

High school diploma or equivalent.
Two to four years of retail experience.
Must be at least 21 years old.
Must be legally able to own and possess firearms under federal and state law.
Ability to understand, recall, and follow complex compliance regulations and handle highly confidential information.
Customer service and sales skills for firearms and other hunting merchandise.
Ability to complete Form 4473 and state paperwork.
Knowledge of GCA, ARMS, and firearm acquisitions and dispositions.
Knowledge of firearms, ammunition, and applicable ATF and state regulations.
Knowledge and experience in inventory control.
Ability to handle firearms safely.
Understanding of retail operations and computer use.
Ability to handle and stock merchandise.
Ability to regularly walk, stand, lift up to 50 pounds, and perform computer work; sitting is seldom or never required.

Responsibilities

Receive and acquire incoming firearms, enter them in ARMS by close of business, and verify firearm details against boxes, receiving documents, and manifests.
Dispose of firearms through shipments or transfers to licensed dealers or stores, and verify disposition data from Electronic 4473 entries in ARMS by close of business.
Conduct monthly firearms audits and maintain a complete, accurate firearms inventory.
Complete ATF and applicable state forms, screen firearm transfers for legality, comply with waiting periods and other state requirements, and help prevent straw purchases.
Safely acquire, dispose of, inspect, clear, clean, store, locate, prepare, package, and ship firearms in accordance with laws and company protocols.
Replenish firearms to the sales floor and mount accessories or optics to firearms.
Provide firearm counter sales and customer service, as well as floor and counter sales of other hunting merchandise.
Greet customers, identify and evaluate their needs, recommend products, demonstrate products, and promote programs such as CLUB membership, VOC, and in-store pickup.
Organize and maintain firearms in the gun counter, fine gun room or gun library, and gun vault.
Maintain visual, cleanliness, and merchandising standards, including restocking, remerchandising, cleaning fixtures, facing firearm tags, and performing opening and closing duties.
Set and maintain firearm advertisements, stay knowledgeable about advertised sales, and maintain pricing and signage.
Replenish products on shelves according to merchandising guidelines and assist with seasonal floor merchandise moves.
Respond promptly to ATF and state firearm trace requests.
Participate in ongoing firearms, shooting-product, shooting-discipline, systems, compliance, and sales training; maintain product expertise.
Assist with training store outfitters as requested by the General Manager or Operations Support Regional Manager.
Keep the work area clean, neat, and stocked with supplies.
Follow company policies and procedures and perform other assigned duties.