Gun Vault Specialist

Bass Pro Shops•Rocklin, CA

About The Position

The Gun Vault Specialist is responsible for backroom processes related to firearms, including safely handling firearms and complying with company, local, state, and federal regulations. The role manages firearm acquisitions and dispositions, maintains the integrity of ATF-required ARMS records, and keeps a complete and accurate firearms inventory. It also provides firearm counter sales and customer service, along with sales support for other hunting merchandise. The specialist receives and records incoming firearms, verifies firearm and shipment information, completes and checks required paperwork, and records dispositions, including transfers and shipments. The role conducts monthly firearms audits, screens transfers for legal compliance, responds to ATF and state firearm trace requests, and ensures firearms are safely stored, prepared, replenished, packaged, and shipped according to applicable laws and company procedures. The position supports customers by identifying their needs, recommending products, demonstrating merchandise, and promoting programs. It maintains firearms displays and department standards, including pricing, signage, ads, replenishment, cleanliness, and opening and closing duties. The specialist participates in ongoing product, systems, compliance, and sales training and may assist with training store outfitters as requested.

Requirements

High school diploma or equivalent.
Two to four years of retail experience.
Must be at least 21 years of age.
Must be legally able to own and possess firearms under federal and state law.
Ability to understand, recall, and follow complex compliance regulations and work with highly confidential information.
Customer service and sales skills for firearms and other hunting merchandise.
Ability to complete Form 4473 and state paperwork.
Knowledge of GCA ARMS and firearm acquisitions and dispositions.
Knowledge of firearms and ammunition, including ATF and state regulations.
Inventory control knowledge and experience.
Ability to safely handle firearms.
Understanding of retail operations and computer use.
Ability to handle and stock merchandise.
Ability to regularly walk, stand, lift up to 50 pounds, and perform computer work; sitting is seldom or never required.
Ability to exercise independent judgment, analyze problems, perform needs assessments, and adapt broad guidelines within company policies and procedures.

Responsibilities

Receive and acquire incoming firearms, record them in ARMS by close of business, and verify firearm details against boxes, receiving documents, and manifests.
Dispose of firearms through shipments or transfers to licensed dealers or stores, and verify disposition data transmitted from Electronic 4473 to ARMS by close of business.
Conduct monthly firearms audits and maintain complete, accurate firearm inventory and ATF-required records.
Complete ATF and applicable state forms, screen prospective firearm transfers for legality, observe waiting periods and other state requirements, and prevent possible straw purchases.
Safely acquire, dispose of, check, and clear firearms according to company protocols; store, locate, clean, prepare, replenish, package, and ship firearms in accordance with applicable laws and company policies.
Mount accessories and optics to firearms.
Provide firearm counter sales and customer service, as well as floor and counter sales of other hunting merchandise.
Greet and assist customers, identify and evaluate their needs, recommend products, demonstrate merchandise, and promote programs such as CLUB membership, VOC, and in-store pickup.
Organize and maintain firearms in the Gun Counter, Fine Gun Room/Gun Library, and Gun Vault.
Maintain visual and cleanliness standards, including restocking, remerchandising, cleaning fixtures, facing firearm tags, and performing opening and closing duties.
Set and maintain firearm advertisements, stay informed about advertised sales, and maintain pricing and signage.
Replenish products on shelves according to merchandising guidelines and assist with seasonal floor merchandise moves.
Respond promptly to ATF and state firearm trace requests.
Participate in ongoing firearms, shooting products, discipline awareness, systems, compliance, and sales training; assist with training store outfitters when requested by the GM or Ops Support Regional Manager.
Keep the work area clean, neat, and stocked with supplies; follow company policies and procedures and perform other duties as assigned.