Gun Vault Specialist

Bass Pro Shops•Leeds, AL

11d

About The Position

The Gun Vault Specialist is responsible for backroom firearm processes, including safe firearm handling, compliance with company and applicable local, state, and federal regulations, acquisitions and dispositions, ATF-required ARMS records, and accurate firearm inventory. The role also provides firearm counter sales and customer service, along with floor and counter sales of other hunting merchandise. The specialist helps customers with product information and buying decisions, maintains firearms and department presentation, supports replenishment and shipping, and responds to firearm trace requests. The position requires ongoing product, systems, compliance, and sales training and may assist with training other store outfitters as requested.

Requirements

High school diploma or equivalent.
Two to four years of retail experience.
Must be at least 21 years of age.
Must be legally able to own and possess firearms under federal and state law.
Ability to understand, recall, and follow complex compliance regulations and handle highly confidential information.
Customer service and sales skills for firearms and other hunting merchandise.
Ability to complete Form 4473 and state paperwork.
Knowledge of GCA, ARMS, and firearm acquisitions and dispositions.
Knowledge of firearms and ammunition, including applicable ATF and state regulations.
Inventory control knowledge and experience.
Ability to safely handle firearms.
Understanding of retail operations and computer skills.
Ability to handle and stock merchandise.
Regularly walks, stands, lifts up to 50 pounds, and/or performs computer work; seldom or never sits.

Responsibilities

Receive and acquire incoming firearms in the ARMS system by close of business each day, verifying firearm details against the box, receiving documents, and manifests.
Dispose of firearms transferred or shipped to licensed dealers or stores, and verify disposition data from Electronic 4473 records in ARMS by close of business each day.
Conduct monthly firearms audits and maintain complete, accurate firearm inventory and ATF-required ARMS records.
Complete ATF and applicable state forms, screen potential transfers for legality, comply with waiting periods and other state requirements, and help prevent straw purchases.
Safely acquire, dispose of, store, locate, clean, and prepare firearms for retail sale; replenish the sales floor; package and ship firearms in accordance with applicable laws and company policy; check and clear firearms; and mount accessories or optics.
Provide firearm counter sales and customer service, and sell other hunting merchandise on the floor and at the counter.
Greet and assist customers, identify and evaluate their needs, recommend products, demonstrate products, and promote programs including CLUB membership, VOC, and In Store Pick up.
Organize and maintain firearms in the Gun Counter, Fine Gun Room/Gun Library, and Gun Vault.
Maintain visual standards and cleanliness in the department and back room, including restocking, remerchandising, cleaning fixtures, facing firearm tags, and performing opening and closing duties.
Set and maintain firearm advertisements; stay knowledgeable about advertised sales; maintain pricing and signage; and replenish shelves according to merchandising guidelines.
Assist with seasonal floor merchandise moves and keep the work area clean, neat, and stocked with supplies.
Respond promptly to ATF and state firearm trace requests.
Participate in ongoing firearms, shooting products, shooting disciplines, systems, compliance, and sales training; assist with training store outfitters as requested by the GM or Ops Support Regional Manager.
Follow company policies and procedures and perform other duties as assigned.