Gun Vault Specialist

Bass Pro Shops•Pearl, MS
•Onsite

About The Position

The Gun Vault Specialist is responsible for backroom firearms processes, safe handling, compliance with company and applicable federal, state, and local regulations, and maintaining accurate firearms inventory and ATF-required ARMS records. The role also provides firearms counter sales and customer service, along with sales support for other hunting merchandise. The specialist helps customers make informed purchasing decisions, demonstrates products, and promotes programs such as CLUB membership, VOC, and in-store pickup. The position maintains firearms in the vault and retail areas, processes acquisitions and dispositions, completes required paperwork and audits, and supports safe preparation, storage, replenishment, packaging, and shipment of firearms. It also maintains merchandising and cleanliness standards, responds to firearm trace requests, and may assist with training store outfitters. Ongoing product, systems, compliance, and sales training is part of the role. Duties are performed within company policies and procedures, with independent judgment used to address problems and recommend improvements.

Requirements

  • High school diploma or equivalent.
  • Two to four years of retail experience.
  • Must be at least 21 years of age.
  • Must be legally permitted to own and possess firearms under federal and state law.
  • Ability to understand, recall, and follow complex compliance regulations and handle highly confidential information.
  • Firearms and other hunting merchandise customer service and sales skills.
  • Ability to complete Form 4473 and state paperwork.
  • Knowledge of GCA ARMS and firearm acquisitions and dispositions.
  • Knowledge of firearms and ammunition, including applicable ATF and state regulations.
  • Knowledge and experience in inventory control.
  • Ability to handle firearms safely.
  • Understanding of retail operations and computer use.
  • Ability to handle and stock merchandise.
  • Ability to regularly walk and stand, lift up to 50 pounds, and perform computer work; sitting is seldom or never required.

Responsibilities

  • Receive and acquire incoming firearms physically and in ARMS by close of business each day.
  • Verify firearm accuracy from the firearm to its box, receiving documents, and manifests.
  • Dispose of firearms shipped or transferred to licensed dealers or stores, and verify disposition data transmitted from Electronic 4473 to ARMS by close of business each day.
  • Conduct monthly firearms audits.
  • Complete ATF-required and applicable state forms, screen potential firearm transfers for legality, comply with waiting periods and other state requirements, and prevent possible straw purchases.
  • Acquire and dispose of firearms safely according to company protocols, complete company forms accurately, and store, locate, clean, and prepare firearms for retail sale.
  • Replenish firearms on the sales floor and package and ship firearms in accordance with applicable laws and company policy.
  • Safely check and clear firearms received from customers or by shipment, and mount accessories or optics to firearms.
  • Maintain a clean, neat, and well-stocked work area.
  • Provide customer service and sales support for firearms and other hunting merchandise, including greeting customers, identifying needs, making product recommendations, demonstrating products, and promoting company programs.
  • Organize and maintain firearms in the retail store, including at the gun counter, Fine Gun Room/Gun Library, and Gun Vault.
  • Maintain visual and cleanliness standards, including restocking, remerchandising, cleaning fixtures, facing firearm tags, and performing opening and closing duties.
  • Set and maintain firearm advertisements, stay knowledgeable about advertised sales, and maintain pricing and signage.
  • Replenish shelves according to merchandising guidelines and assist with seasonal floor merchandise moves.
  • Respond promptly to ATF and state firearm trace requests.
  • Assist with training store outfitters as requested by the GM or Ops Support Regional Manager.
  • Maintain product expertise through ongoing training and follow company policies and procedures.
  • Perform other duties as assigned.

Benefits

  • Employee discounts on retail merchandise, restaurants, resorts, and conservation attractions
  • Dental benefits
  • Vision benefits
  • Voluntary benefits
  • 401(k) retirement savings
  • Paid holidays
  • Paid vacation
  • Bass Pro Cares Fund
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