Insurance Representative I

Endeavor Health•Skokie, IL
•$20 - $29•Hybrid

About The Position

The Insurance Representative I performs initial collection activities related to insurance balances on hospital accounts and ensures that payments received are correct based on expected reimbursement. The role reviews and analyzes demographic, insurance and financial, and clinical information collected by patient intake and registration teams to help expedite payment on patient accounts. It also handles pre-certification notifications by phone or electronically and gathers and completes required documentation for submission to insurance carriers according to payer requirements. This is a full-time, hybrid position located in Skokie, Illinois, with working hours Monday through Friday from 8:00 a.m. to 4:30 p.m.

Requirements

  • High school graduation is required.
  • Initial claims collection experience with all payers, including government and managed care payers.
  • Computer keyboarding skills.
  • Math skills.
  • Effective communication skills.
  • Analytical skills.

Nice To Haves

  • Two years of post-high-school education or a degree.
  • Epic experience.
  • Understanding of CPTs.
  • UB knowledge.

Responsibilities

  • Perform initial collection activities related to insurance balances on hospital accounts.
  • Ensure correct payment is received based on expected reimbursement.
  • Review and analyze demographic, insurance and financial, and clinical data collected by patient intake and registration areas to expedite payment on patient accounts.
  • Perform pre-certification notifications by telephone or electronically.
  • Gather and complete documentation required for submission to insurance carriers according to payer requirements.

Benefits

  • Premium pay, such as shift, on-call, and holiday pay, for eligible positions.
  • Incentive pay for select positions.
  • Opportunity for annual increases based on performance.
  • Career pathways supporting professional growth and development.
  • Medical, dental, pet, and vision plan options.
  • Tuition reimbursement.
  • Free parking.
  • Wellness Program Savings Plan.
  • Health Savings Account options.
  • Retirement options with company match.
  • Paid time off and holiday pay.
  • Community involvement opportunities.
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