Insurance Product Manager

ERGO NEXT Group INTERNAL•Waltham, MA

23h•Hybrid

About The Position

ERGO NEXT is seeking an experienced and strategic Insurance Product Manager to join its Casualty team. This highly visible, cross-functional role focuses on delivering and managing commercial Casualty products across a broad range of business classes. The manager will shape appetite, pricing, and underwriting rules and help expand the platform to serve more complex small businesses. The role owns ongoing management of commercial Casualty products, including coverage, pricing, underwriting logic, segmentation, and regulatory compliance. It works closely with Engineering, Technical Product, Actuarial, Data Science, Claims, Legal, Compliance, and Operations to turn business priorities into product changes and align execution with underwriting and profitability goals. The position is based in Waltham, Massachusetts, with a hybrid work arrangement. The US annual base salary range is $127,000–$171,000. Employees may also be eligible for an annual performance-based incentive program and benefits.

Requirements

At least 5 years of experience in Commercial General Liability insurance and/or BOP product management, underwriting, actuarial, or risk management.
Experience using data-driven methods in decision-making and strong analytical skills.
Experience optimizing and pricing casualty products using data, modeling, and loss ratio analysis.
Comfort with ambiguity, creativity in developing solutions, and rigor in execution.
Clear, structured communication skills for technical and non-technical leadership audiences.
Strong organization and ability to manage multiple workstreams across multiple functions.
BA/BS degree.

Nice To Haves

Excess Casualty experience.
Advanced degree such as an MBA or MS.
Insurance certifications such as CPCU.

Responsibilities

Own ongoing management of commercial Casualty products, including coverage, pricing, underwriting logic, segmentation, and regulatory compliance.
Improve pricing and underwriting by refining appetite, rating plans, forms, and risk selection using loss drivers and portfolio performance.
Partner with Engineering and Technical Product to translate business priorities into shipped product and pricing changes.
Support product filings in partnership with Actuarial and Compliance.
Analyze product and portfolio performance, identify opportunities for improvement, and drive measurable impact on growth and loss ratio.
Conduct competitive and market research and incorporate customer and agent feedback into product enhancements.
Partner with Actuarial, Data Science, Claims, Legal, and Operations to align execution with underwriting and profitability goals.
Communicate product updates and performance to leadership and internal and external stakeholders.