Insurance Product Specialist

Get Covered
•$55,000 - $65,000

About The Position

Get Covered is seeking a Property and Casualty (P&C) Insurance Product Specialist to serve as an internal subject matter expert. The role bridges technical insurance mechanics and operational delivery, working across policy documentation, claims analysis, underwriting workflows, and cross-functional initiatives to keep coverage programs competitive, compliant, and seamless for clients. The specialist reviews policy documentation, supports quoting and enrollment verification, makes coverage determinations, and serves as an escalation point for complex coverage questions and claims reviews. The role also analyzes claims data and client inquiries to identify coverage gaps, emerging risks, and product improvement opportunities; provides consultative support to insureds, claimants, and distribution partners; and works with Product, Operations, and Customer Support teams to optimize workflows and documentation. The specialist develops comprehensive knowledge of policy forms, endorsements, and program rules and shares that expertise across the organization.

Requirements

  • Active Property & Casualty (P&C) license.
  • 2 to 4 years of direct experience in insurance operations, underwriting support, policy administration, or product analysis.
  • Strong ability to read, interpret, and apply policy wording, standard endorsements, and manuscript provisions.
  • Ability to analyze claims data, loss scenarios, or operational friction points and translate findings into actionable product recommendations.
  • Clear, articulate communication skills for explaining complex insurance concepts to technical partners and non-insurance stakeholders.
  • Proactive, self-directed approach and adaptability in a dynamic environment where priorities can evolve quickly.

Responsibilities

  • Review policy documentation and support quoting workflows.
  • Ensure accurate enrollment verifications and coverage determinations across active programs.
  • Serve as an internal escalation point for complex coverage questions, claims reviews, and nuanced loss scenarios, supporting fast, fair, and accurate resolutions.
  • Analyze loss runs, claims data, and client inquiries to identify coverage gaps, emerging risk trends, and opportunities to improve existing products or launch new ones.
  • Provide consultative support to insureds, claimants, and distribution partners on technical policy matters.
  • Work with Product, Operations, and Customer Support teams to streamline information flow, automate recurring checks, and refine documentation.
  • Develop an exhaustive understanding of policy forms, endorsements, and program rules and serve as an organizational resource.

Benefits

  • Unlimited PTO
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Voluntary life insurance
  • 401(k)
  • Paid holidays
  • Equipment, including laptop, keyboard, and monitors
  • Career-pathing
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