Insurance Payment Processor

Smile Brands•San Antonio, TX

3d•Onsite

About The Position

Smile Brands is seeking an experienced and detail-oriented Insurance Payment Processor to join our Central Billing Office team in San Antonio, TX. This onsite role plays a critical part in supporting accurate and timely insurance payment posting and account reconciliation across multiple practice management systems. The ideal candidate thrives in a fast-paced, production-driven environment and is highly organized with strong attention to detail. Success in this role requires accuracy, accountability, and the ability to navigate multiple systems while meeting daily productivity goals.

Requirements

Minimum 1 year of experience in payment posting, insurance processing, medical/dental billing, or a related revenue cycle role
Experience reviewing EOBs and understanding insurance claims adjudication
Strong data entry and 10-key skills with a high level of accuracy
Ability to work efficiently in a high-volume, deadline-driven environment
Strong organizational skills and attention to detail
Proficiency with Microsoft Office applications, particularly Excel

Nice To Haves

Experience using Dentrix Ascend
Typing speed of 50+ WPM
Experience with cash handling

Responsibilities

Accurately post insurance and capitation payments to patient accounts across multiple practice management systems
Review Explanation of Benefits (EOBs) and apply appropriate account adjustments, credits, or patient balances
Research and reconcile patient accounts within automated payment processing systems
Balance daily posting activity against live check and electronic deposits
Maintain accurate daily tracking and reconciliation logs
Complete weekly audits and reporting related to payment posting activity
Resolve payment posting support tickets and account discrepancies
File and maintain payment documentation and EOB records
Communicate daily posting totals and unresolved balances to leadership