Insurance Collector (Full Time) - Remote Option (AZ Preferred)

Kingman Regional Medical Center • Kingman, AZ

5d • Remote

About The Position

The Insurance Collector assists the Patient Financial Services Department with claim resolution. The role supports KHI’s vision to be among the kindest, highest-quality health systems in the country by completing account follow-up, resolving denials, and helping achieve departmental and hospital goals. The position offers a remote option in employer-approved states, with Arizona preferred.

Requirements

• At least six months of progressive work experience.
• High school graduate or equivalent.
• Ability to communicate effectively with others and manage multiple priorities and tasks while maintaining attention to detail.
• Knowledge of and ability to use computer hardware and software applications.
• Knowledge of coding rules and guidelines, and ability to interpret EOBs appropriately.
• Complete Core and Specialty Training as required.

Nice To Haves

• One year of hospital or clinic collection experience preferred.

Responsibilities

• Complete timely follow-up on accounts, resolve denials, and prepare related correspondence.
• Assist with process improvement to increase claim resolution.
• Work accounts receivable and denials using the collection tool and applicable policies and procedures to achieve departmental and hospital goals.
• Post adjustments for appropriate account reconciliation and resolution.
• Understand contracts and payer-specific guidelines and ensure timely follow-up to avoid denials and cash-flow delays.
• Maintain and facilitate communication within business and clinical divisions.
• Respond professionally and within appropriate time frames to telephone, email, and task inquiries.
• Participate in business division meetings and performance activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED