Insurance Collector (Full Time) - Remote Option (AZ Preferred)

Kingman Healthcare • Kingman, AZ

4d • Remote

About The Position

The Insurance Collector supports the Patient Financial Services Department with claim resolution. The role follows up on accounts, resolves denials, works accounts receivable, posts adjustments, and communicates with business and clinical divisions. This position has a remote option in employer-approved states, with Arizona preferred. Employees are expected to perform their duties in support of KHI’s vision of being among the kindest, highest-quality health systems in the country.

Requirements

• At least six months of progressive work experience.
• High school graduate or equivalent.
• Ability to communicate effectively with others.
• Ability to manage multiple priorities and tasks while maintaining attention to detail.
• Knowledge of and ability to use computer hardware and software applications.
• Knowledge of coding rules and guidelines and ability to appropriately interpret EOBs.
• Complete Core and Specialty Training as required.

Nice To Haves

• One year of hospital or clinic collection experience preferred.
• Arizona is a preferred state for the remote option.

Responsibilities

• Complete timely follow-up on accounts, resolve denials, and prepare related correspondence.
• Assist with process improvement to improve claim resolution.
• Work accounts receivable and denials using the collection tool and applicable policies and procedures to meet departmental and hospital goals.
• Post adjustments for account reconciliation and resolution.
• Understand contracts and payer-specific guidelines and ensure timely follow-up to avoid denials and cash-flow delays.
• Maintain and facilitate communication within business and clinical divisions.
• Respond professionally and within appropriate time frames to telephone, email, and task inquiries.
• Participate in business division meetings and performance activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED