Insurance Claim Manager

Flatiron Construction Corp•Alpharetta, GA

10d•$130,000 - $160,000

About The Position

The Insurance Claim Manager oversees the organization’s claims process and helps safeguard it against potential losses. The role manages and coordinates risk and insurance programs, supports compliance and efficient claims administration, and helps mitigate risks that could result in injury, property loss, or legal liability. The position is associated with the $4.6 billion SR 400 Express Lanes project in Atlanta, a public-private partnership led by FlatironDragados and ACCIONA. The project includes design, construction, and long-term operation and maintenance of the corridor over 50 years.

Requirements

Bachelor’s degree.
At least 7 years of experience in construction insurance, claims management, or related work.
Demonstrated experience handling general liability, builder’s risk, and other construction-related insurance claims.
Strong knowledge of risk management principles and claims administration.
Clear verbal, written, and presentation skills.
Strong negotiation skills and comfort with conflict; ability to mediate discussions between business field staff and claim stakeholders.
Takes personal ownership of tasks within authority outlined by the manager.
Developed knowledge of corporate insurance coverage options and contract policy language.
Strong analytical skills to identify data trends and recommend mitigation solutions aligned with company and program objectives.
Ability to multitask and communicate effectively in a fast-paced environment, with strong organizational and process-oriented skills.
Delegation skills, including identifying direct reports’ strengths and development opportunities to encourage their growth.

Nice To Haves

Construction project experience, or claims experience specific to heavy civil or construction projects, is strongly preferred.
Construction Risk & Insurance Specialist (CRIS) credential is highly regarded.

Responsibilities

Manage claims procedures in collaboration with internal and external stakeholders, including insurance carriers, brokers, attorneys, Corporate Safety, and business operations, to ensure timely and accurate resolution.
Select and work with external legal counsel on litigated insured claims, ensuring accurate and timely responses to requests.
Review company data and documents for compliance with agency requests.
Review insurance billing and invoices to ensure correct company coding and timely payment.
Track billing and payable accounts to identify and report erosion of insurance deductibles.
Support the project bid review team by advising on insurance coverage needs and potential risk factors.
Work with insurance brokers and the project bid review committee to understand construction project scope and identify potential risks for review.
Develop, maintain, and distribute reports on loss runs, loss rates, litigation status, and resolutions to Safety and Operations leadership as needed.
Report all insurance claims to carriers daily.
Identify cost-control measures and savings opportunities, and track trend analysis to support companywide insurance claims.