Insurance Broker - Personal Lines

Collectivfide Insurance Brokers Inc.•Brockville, ON

1d•CA$45,000 - CA$59,000•Onsite

About The Position

W.C. Burgess is looking for a Personal Lines Broker to join their Brockville team. This role involves servicing and maintaining an assigned book of business while also contributing to the brokerage's growth through new business acquisition. The ideal candidate is relationship-focused and enjoys helping clients find the right coverage and building lasting relationships.

Requirements

RIBO licensed.
Minimum 1 year of Personal Lines Broker experience.
Proven experience servicing and managing an assigned book of business.
Strong knowledge of Personal Lines insurance products, markets, and underwriting practices.
Excellent communication and relationship-building skills.
Strong attention to detail, organization, and follow-through.
A client-first mindset with the ability to provide thoughtful insurance advice.

Nice To Haves

Experience with PowerBroker and Applied Rating Services is considered an asset.

Responsibilities

Service and maintain an assigned Personal Lines book of business, with the opportunity to earn additional commission on new business.
Manage the full client lifecycle, including quotes, new business, renewals, endorsements, remarkets, policy changes, and cancellations.
Review client risks and underwriting information carefully to ensure accuracy and identify the best insurance solutions for each client’s unique needs.
Build trusted client relationships by providing knowledgeable, personalized advice and ensuring clients have the right coverage to protect what matters most.
Take first notice of loss and assist clients through the claims process with empathy, professionalism, and clear communication.
Follow up diligently on outstanding client and account activities to ensure they are resolved promptly.
Stay current on insurance products, underwriting guidelines, and assigned markets while remaining open to new market opportunities.
Collaborate with the broader team to provide a consistent, high-quality client experience.