Commercial Lines Insurance Broker

Collectivfide Insurance Brokers Inc.•Mississauga, ON

4d•CA$58,000 - CA$75,000

About The Position

This role focuses on actively servicing, maintaining, and helping to grow a commercial and personal lines book of business. The primary responsibility is to service the existing book of business, with the potential to earn additional commission for new business sales brought to the brokerage. The position involves managing the entire customer lifecycle, from initial quotes to renewals, endorsements, remarkets, and cancellations. It requires prompt responses to inquiries, detailed risk reviews, and acting as a liaison between clients and insurance carriers. The role also includes identifying sales opportunities, handling new claim reports, and ensuring the resolution of outstanding client account issues, all while fostering a customer-first mindset.

Requirements

Must be RIBO licensed.
Minimum 2 years Commercial Lines and Personal Lines Broker experience
Proven track record servicing a book of business.
Remain current and develop expertise in assigned markets and stay open to new market opportunities.

Nice To Haves

Working knowledge of Applied EPIC

Responsibilities

Manage all aspects of the customer life cycle from quote to renewal, endorsements, remarkets and cancellations.
Promptly respond to client, carrier, and colleague inquiries.
Conduct detailed reviews of risk and underwriting information to ensure accuracy and optimal insurance solutions for your clients.
Serve as a liaison between clients and insurance carriers.
Recognize and realize sales opportunities where it makes sense.
Take new claim reports and submit them to the insurance carrier.
Diligent follow up on clients’ accounts to ensure outstanding issues and activities are resolved.
Help create a customer-first mindset and culture.