Insurance and Authorization Specialist

Moreau Physical Therapy • Opelousas, LA

2d

About The Position

As an Insurance and Authorization Specialist II, you help keep care on track by confirming accurate insurance coverage and securing timely approvals. You verify benefits, request and monitor prior authorizations, troubleshoot payer roadblocks, and coordinate with front-office and clinical teammates to reduce delays and denials.

The role involves reviewing the schedule and priority queue, using payer portals and calls to check authorization statuses and identify potential delays, documenting updates, and communicating with patients, payers, and teammates. You follow up on outstanding requests, resolve problems, close loops, and coordinate next steps so visits can proceed smoothly.

Requirements

• Experience with insurance verification, authorizations, and payer portals.
• Strong attention to detail, documentation, and follow-through.
• Clear, confident communication with patients, payers, and teammates.
• Comfort juggling multiple requests in a fast-paced setting.

Responsibilities

• Verify insurance benefits and coverage details.
• Request and monitor prior authorizations.
• Check authorization statuses and identify issues that could delay care.
• Troubleshoot payer roadblocks and follow up on outstanding requests.
• Document updates and communicate relevant information to patients, payers, and teammates.
• Coordinate with front-office and clinical teammates to reduce delays and denials.
• Close out requests and coordinate next steps for upcoming visits.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• 401(k)
• Life insurance
• Health Savings Account (HSA)
• Paid Time Off (PTO)
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed