Insurance and Authorization Specialist

Moreau Physical Therapy • Baton Rouge, LA

2d

About The Position

As an Insurance and Authorization Specialist II, you help keep care on track by ensuring accurate coverage details and timely approvals. You verify benefits, request and monitor prior authorizations, troubleshoot payer roadblocks, and coordinate with front office and clinical teammates to reduce delays and denials.

The role involves reviewing schedules and priority queues, using payer portals and calls to check authorization statuses and identify potential barriers to visits, documenting updates, communicating with teammates, following up on outstanding items, resolving problems, and coordinating next steps.

Requirements

• Experience with insurance verification, authorizations, and payer portals.
• Strong attention to detail, documentation, and follow-through.
• Clear, confident communication with patients, payers, and teammates.
• Comfort juggling multiple requests in a fast-paced setting.

Responsibilities

• Verify insurance benefits and coverage details.
• Request and monitor prior authorizations.
• Troubleshoot payer roadblocks to reduce delays and denials.
• Coordinate with front office and clinical teammates.
• Review schedules and priority queues to identify urgent requests and potential barriers to visits.
• Check authorization statuses through payer portals and calls.
• Document updates and communicate them to relevant teammates.
• Follow up on outstanding requests, resolve issues, and coordinate next steps.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• 401(k)
• Life insurance
• Health Savings Account (HSA)
• Paid Time Off (PTO)
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed