Insurance and Authorization Specialist

Moreau Physical Therapy • Baton Rouge, LA

1d

About The Position

As an Insurance and Authorization Specialist II, you’ll help keep care on track by confirming accurate coverage details and obtaining timely approvals. The role verifies benefits, requests and monitors prior authorizations, troubleshoots payer roadblocks, and coordinates with front office and clinical teammates to reduce delays and denials.

A typical day includes reviewing the schedule and priority queue, using payer portals and calls to check statuses and identify potential delays, logging notes, communicating updates, following up on outstanding requests, resolving problems, and coordinating next steps.

Requirements

• Experience with insurance verification, authorizations, and payer portals.
• Strong attention to detail, documentation, and follow-through.
• Clear, confident communication with patients, payers, and teammates.
• Comfort juggling multiple requests in a fast-paced setting.

Responsibilities

• Verify insurance benefits and coverage details.
• Request and monitor prior authorizations.
• Troubleshoot payer roadblocks.
• Coordinate with front office and clinical teammates to reduce delays and denials.
• Review the schedule and priority queue and check request statuses using portals and calls.
• Document updates, communicate with relevant teammates, follow up on requests, and coordinate next steps.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• 401(k)
• Life insurance
• Health Savings Account (HSA)
• Paid Time Off (PTO)
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed