Insurance Account Manager- Commercial Lines
About The Position
Zions Insurance Agency, a wholly owned subsidiary of Zions Bancorporation, is an independent insurance agency providing risk management solutions with a focus on customer service. The Commercial Insurance Account Manager builds and maintains effective, long-term relationships with a defined customer base to support customer satisfaction and revenue growth. The role services and manages all aspects of clients’ accounts and policies, develops client and company relationships, and promotes growth of an existing book of business. It markets accounts when needed for renewals and new business, coordinates renewals, audits, and cancellations, and advises clients about policy coverages, changes, exclusions, and insurance needs. The position also maintains current knowledge of insurance market conditions and technical matters and performs other duties as assigned. The position is located at Zions’ downtown Salt Lake City, Utah location. Zions describes itself as an employer committed to employee opportunity and community relationships, and offers benefits beginning on the first day of employment.
Requirements
- A college degree and at least 1 year in the insurance industry in underwriting, sales, account management, or other directly related experience; a combination of education and experience may meet the requirements.
- Insurance license required.
- Basic knowledge of insurance underwriting, sales, and renewals.
- Good sales, customer service, and client relationship skills.
- Sound verbal and written communication skills.
- Detail-oriented and well organized.
- Solid computer skills.
- Ability to resolve problems independently.
Responsibilities
- Build and maintain effective long-term relationships with a defined customer base to ensure high customer satisfaction and increased revenue.
- Service and manage all aspects of clients and their policies.
- Maintain and develop client and company business relationships.
- Promote growth of the existing book of business.
- Market accounts when necessary for renewals and new business.
- Manage and coordinate the processing of renewals, audits, cancellations, and related items.
- Inform and educate clients and make recommendations regarding policy coverages, changes, exclusions, and insurance coverage needs.
- Maintain detailed knowledge of current market conditions and insurance technical matters.
- Perform other duties as assigned.
Benefits
- Medical, dental, and vision insurance starting day one
- Life and disability insurance
- Paid parental leave
- Adoption assistance
- Health savings, flexible spending, and dependent care accounts
- Paid training
- Paid time off
- 11 paid federal holidays and applicable state holidays
- 401(k) plan with company match
- Profit sharing
- Competitive compensation in line with work experience
- Mental health benefits, including coaching and therapy sessions
- Tuition reimbursement for qualifying employees enrolled in an accredited degree program related to business needs, up to $5,250 per calendar year; eligibility begins upon hire
- Employee Ambassador preferred banking products
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
