Instrument Technician III PC 99

Miltenyi Biotec•Auburn, CA

About The Position

This position performs semi-routine activities on simple to moderately complex laboratory instrumentation. Work follows technical documents and uses technical and mechanical troubleshooting and fault-finding methods to repair, review, and quality-control test instruments in an in-house factory service center. The role supports new, loaner, demo, and trade show instruments, including their setup, maintenance, movement, and service documentation. It also manages spare parts, supports customers and less-experienced technicians, and may require domestic or international travel of up to 10% per quarter. The work takes place in laboratories, offices, manufacturing suites, cleanrooms, mechanical spaces, warehouses, and other required locations. The employee may handle used research or clinical equipment and must follow strict SOPs and wear required PPE after receiving appropriate training. The position requires mobility to visit customer sites and may involve exposure to natural elements during travel.

Requirements

High school diploma.
Two years of formalized technical or mechanical training or education, such as an associate degree or Military Occupational Specialty.
Two years of experience working in a technical or mechanical field.
Knowledge of and comfort working with potentially bio-hazardous materials.
Strong understanding of technical protocols, electronic test equipment, and mechanical skills.
Strong written and verbal communication skills.
Strong PC skills and proficiency using PC applications.
Ability to travel routinely by car and plane.
Ability to walk, handle objects, reach, talk, hear, stand, climb or balance, and stoop, kneel, or crouch as needed.
Ability to occasionally lift and/or move up to 50 pounds.
Ability to handle multiple tasks while working at a rapid pace and maintaining attention to detail.
Required vision abilities include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

Perform fault-finding and repair activities on new, loaner, demo, and trade show instruments.
Support logistics for new, loaner, demo, and trade show instruments, including setup, review, repair, maintenance, QC, packing, and physical movement to and from the warehouse.
Independently perform QC activities on instruments as needed.
Complete comprehensive written service reports and cases for assigned activities.
Move large instruments into and out of the service center, and crate and uncrate instruments.
Manage spare parts inventory, including ordering, receiving, counting, reconciling, and merchandising.
Support internal and external customers by email, phone, and video to troubleshoot and repair equipment and coordinate parts, service, replacement, or loaner instruments.
Support Technician I and II employees in completing their work.
Travel domestically or internationally as required, up to 10% per quarter.