Instrument Technician III PC 99

Miltenyi Biomedicine•Auburn, CA
•$25 - $29

About The Position

This position is primarily responsible for performing semi-routine activities on simple to moderately complex laboratory instrumentation in an in-house factory service center. The technician follows technical documents and applies technical and mechanical troubleshooting and fault-finding methods to repair, review, QC test, and document instruments for new and internal use. The role supports new, loaner, demo, and trade show instruments, including setup, review, repair, maintenance, QC, packing, and movement to and from the warehouse. The technician independently performs QC activities as needed, completes comprehensive service reports, manages spare-parts inventory, and supports internal and external customers through email, phone, and video. The position may involve domestic and international travel up to 10% per quarter. Work takes place in laboratories, offices, manufacturing suites, cleanrooms, mechanical spaces, and warehouses, with other locations as required. The employee may handle used research or clinical equipment and must follow strict SOPs and wear required PPE after receiving appropriate training. The role also requires mobility to visit customer sites and may involve exposure to natural elements during travel. The hiring range is $24.80–$29.16 per hour. The company offers health, vision, and dental insurance and a 401(k) plan, subject to eligibility requirements. Certain positions may also be eligible for bonuses or commissions.

Requirements

  • High school diploma.
  • Two years of formalized technical or mechanical training or education, such as an associate's degree or Military Occupational Specialty.
  • Two years of experience working in a technical or mechanical field.
  • Knowledge of and comfort working with potentially bio-hazardous materials.
  • Strong understanding of technical protocols, electronic test equipment, and mechanical skills.
  • Strong written and verbal communication skills.
  • Strong PC skills and experience using PC applications.
  • Ability to travel routinely by car and plane.

Responsibilities

  • Perform fault-finding and repair activities on new, loaner, demo, and trade show instruments.
  • Support logistics for new, loaner, demo, and trade show instruments, including setup, review, repair, maintenance, QC, packing, and physical movement to and from the warehouse.
  • Independently perform QC activities on instruments as needed.
  • Complete comprehensive written service reports and cases for assigned activities.
  • Move large new instruments into and out of the service center, and crate and uncrate instruments.
  • Manage spare-parts inventory, including ordering, receiving, counting, reconciling, and merchandising.
  • Support internal and external customers by email, phone, and video to troubleshoot and coordinate parts, service, and replacement or loaner instruments.
  • Support Technician I and II employees in completing their work.
  • Travel domestically or internationally up to 10% per quarter.

Benefits

  • Health insurance
  • Vision insurance
  • Dental insurance
  • 401(k) plan
  • Certain positions may be eligible for bonuses or commissions.
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