This position is primarily responsible for performing semi-routine activities on simple to moderately complex laboratory instrumentation in an in-house factory service center. The technician follows technical documents and applies technical and mechanical troubleshooting and fault-finding methods to repair, review, QC test, and document instruments for new and internal use. The role supports new, loaner, demo, and trade show instruments, including setup, review, repair, maintenance, QC, packing, and movement to and from the warehouse. The technician independently performs QC activities as needed, completes comprehensive service reports, manages spare-parts inventory, and supports internal and external customers through email, phone, and video. The position may involve domestic and international travel up to 10% per quarter. Work takes place in laboratories, offices, manufacturing suites, cleanrooms, mechanical spaces, and warehouses, with other locations as required. The employee may handle used research or clinical equipment and must follow strict SOPs and wear required PPE after receiving appropriate training. The role also requires mobility to visit customer sites and may involve exposure to natural elements during travel. The hiring range is $24.80–$29.16 per hour. The company offers health, vision, and dental insurance and a 401(k) plan, subject to eligibility requirements. Certain positions may also be eligible for bonuses or commissions.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED