Instructor and Team leader

Primary Care & Walk-In Clinic•University, FL

About The Position

Stetho MD Primary Care Clinic is seeking a highly motivated Team Lead to oversee daily clinical and administrative operations while supporting patient-centered care and quality improvement initiatives. The role coordinates multidisciplinary staff, promotes efficient workflow, provides health education, and contributes to community health programs serving diverse populations. The ideal candidate has a background in medicine, public health, and healthcare operations. The Team Lead oversees clinic operations, supports staff, assists with evidence-based practices and quality improvement, and helps ensure accurate documentation and regulatory compliance. The role also includes patient and community education, outreach, program evaluation, staff training, and communication with healthcare providers, staff, and patients from diverse cultural and linguistic backgrounds.

Requirements

  • Bachelor's degree in a medical field or equivalent medical degree.
  • Experience in healthcare operations, patient education, public health programs, or clinical practice.
  • Knowledge of preventive medicine, chronic disease management, and healthcare quality improvement.
  • Experience using electronic medical record systems and Microsoft Office applications.
  • Strong leadership, communication, organizational, and project coordination skills.
  • Ability to work effectively with diverse populations and multidisciplinary healthcare teams.

Nice To Haves

  • Master of Public Health (MPH) or related field.
  • Certified in Public Health (CPH).
  • BLS certification.
  • Multilingual communication skills.
  • Research and data analysis experience with SAS, SPSS, REDCap, or Excel.
  • Knowledge of maternal and child health programs and community-based interventions.
  • Experience with Athenahealth, Privia, and healthcare quality initiatives.
  • Experience in staff supervision and workflow management.

Responsibilities

  • Lead and coordinate day-to-day clinic operations to support efficient patient flow and high-quality healthcare delivery.
  • Supervise and support clinical and administrative staff, providing guidance on workflow, productivity, and compliance with office policies.
  • Provide patient education on preventive care, vaccinations, chronic disease management, lifestyle modification, and wellness programs.
  • Assist healthcare providers in implementing evidence-based practices and quality improvement initiatives.
  • Monitor documentation accuracy and maintain compliance with HIPAA, OSHA, and applicable healthcare regulations.
  • Collaborate with physicians and interdisciplinary healthcare professionals to optimize patient outcomes.
  • Participate in community outreach activities and programs focused on preventive health, maternal and child health, and underserved populations.
  • Analyze operational processes and recommend strategies to improve efficiency, patient satisfaction, and quality metrics.
  • Use electronic health record systems and healthcare software platforms for documentation and reporting.
  • Coordinate staff training and onboarding to support adherence to clinical protocols and organizational standards.
  • Support data collection, program evaluation, and public health initiatives using research-informed approaches.
  • Develop educational materials and assist with health promotion programs aimed at improving community health outcomes.
  • Maintain effective communication among healthcare providers, staff, and patients from diverse cultural and linguistic backgrounds.
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