Speaking Center at JHBC Instructional Student Assistant (ISA) Pool
About The Position
The Speaking Center at JHBC hires undergraduate CSUSB students as Instructional Student Assistants (ISAs) to serve as communication consultants. Consultants coach students in developing and polishing their oral communication and public speaking skills through individual and group consultations, workshops, and other instructional support. The Center supports undergraduate and graduate students across campus through both in-person and virtual appointments. The position involves 8–20 hours of work per week, with flexible hours Monday through Saturday between 8:00 a.m. and 7:30 p.m. The work schedule is hybrid, combining face-to-face and Zoom consultations. Winter intersession and summer employment may be available, subject to budget. The role may also involve marketing, outreach, instructional materials, website design, social media, and special projects, depending on the Center’s needs and the consultant’s skills and preferences. The position requires completion of university onboarding and a background check before work begins. The employee is a mandated reporter under California law and must comply with the applicable reporting requirements. Applicants must meet the position’s employment eligibility criteria, and CSU-related work must be performed in California unless an approved exception applies.
Requirements
- Be an undergraduate student at CSUSB in Communication Studies or another concentration.
- Successfully complete a Public Speaking or Oral Communication course with a grade of B or better.
- Have very good oral and written communication skills; excellent oral and written communication skills are specified as required qualifications.
- Be in good standing with the university.
- Complete a satisfactory background check before starting work.
- Comply with mandated-reporter requirements under the California Child Abuse and Neglect Reporting Act and CSU Executive Order 1083.
- Perform CSU-related work in California unless an approved exception applies.
Nice To Haves
- Successfully completed a Public Speaking or Oral Communication course with a grade of A.
- Demonstrated experience with public speaking in the workplace.
- Experience with marketing or social media production.
Responsibilities
- Complete University-required onboarding processes through CSUSB Human Resources.
- Attend and participate in Speaking Center Orientation and bi-weekly team meetings.
- Provide one-to-one and group consultations on public speaking and presentation projects, supporting students with idea generation, organization, delivery, and engagement.
- Develop and deliver communication workshops or guest lectures for students.
- Visit classrooms virtually or in person to introduce the Center and raise awareness of its services.
- Assist with the development and implementation of marketing and outreach events, and create promotional materials.
- Maintain a database tracking appointments and consultation evaluations.
- Develop and refine public speaking tools for instructional use, as needed.
- Promote the Center through social media and strategic communications, as needed.
- Contribute to special projects, such as workshop development, website design, and instructional materials.
- Perform other tasks as needed within the paid hour allocation.
Benefits
- Opportunities to hone public speaking expertise.
- Opportunity to gain experience as a communication consultant.
- Opportunity to help others reach their public speaking goals.
- Flexible hours and a hybrid work schedule.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
