Speaking Center at JHBC Instructional Student Assistant (ISA) Pool

California State University, San Bernardino•San Bernardino, CA

4d•$18 - $24•Hybrid

About The Position

The Speaking Center at JHBC hires undergraduate students each semester as Instructional Student Assistants (ISAs) to work as communication consultants. The Center helps undergraduate and graduate students across campus develop and refine oral communication and public speaking skills through individualized and group support. Consultants provide coaching on public speaking and presentation projects, help students pursue their communication goals, and may develop workshops, guest lectures, outreach activities, instructional resources, and promotional materials. The position entails 8–20 hours of work per week, with flexible hours between Monday and Saturday, 8:00 a.m. and 7:30 p.m. Work is hybrid and includes both face-to-face and Zoom consultations. Winter intersession and summer employment may be available, depending on budget. Consultants are required to complete university onboarding, attend Speaking Center orientation and biweekly team meetings, and perform additional duties within their paid hour allocation as needed. The successful applicant must be a CSUSB undergraduate student in Communication Studies or another concentration, be in good standing with the university, and have successfully completed a Public Speaking or Oral Communication course with a grade of B or better. Excellent oral and written communication skills are required. The role is a mandated-reporter position under California law and is contingent on satisfactory completion of a background check. Salary is $17.86–$23.84 per hour, commensurate with experience and percentage of time appointed.

Requirements

Be an undergraduate student at CSUSB in Communication Studies or another concentration.
Be in good standing with the university.
Successfully complete a Public Speaking or Oral Communication course with a grade of B or better.
Have excellent oral and written communication skills.
Complete university onboarding and attend required orientation and team meetings.
Comply with mandated-reporter requirements under CSU Executive Order 1083.
Satisfactorily complete a background check before starting work.

Nice To Haves

Successfully completed a Public Speaking or Oral Communication course with a grade of A.
Demonstrated experience with public speaking in the workplace.
Experience with marketing or social media production.

Responsibilities

Complete university-required onboarding through CSUSB Human Resources.
Attend and participate in Speaking Center orientation and biweekly team meetings.
Provide one-to-one and group consultations on public speaking and presentation projects, assisting with idea generation, organization, delivery, and engagement.
Develop and deliver communication workshops or guest lectures for students.
Visit classrooms virtually or in person to introduce the Center and raise awareness of its services.
Assist with developing and implementing marketing and outreach events and create promotional materials.
Maintain a database tracking appointments and consultation evaluations.
As needed, develop and refine public speaking tools for instructional use.
As needed, promote the Center through social media and strategic communications.
As needed, work on special projects such as workshop development, website design, and instructional materials.
Contribute to other tasks as needed within the paid hour allocation.