Speaking Center at JHBC Graduate Assistant (GA) Pool

CSU Careers•San Bernardino, CA

3d•Hybrid

About The Position

The Speaking Center at JHBC hires graduate assistants each semester to serve as communication consultants. The Center helps undergraduate and graduate students across campus develop confidence and effectiveness in public speaking through face-to-face and virtual consultations, individually or in small groups. Consultants coach students on public speaking and presentation projects, including idea generation, organization, delivery, engagement, mock interviews, specialized assignments, public speaking anxiety management, video recording, and presentation development or rehearsal. The role involves 8 to 20 hours of work per week, with flexible hours available Monday through Saturday from 8:00 a.m. to 7:30 p.m. The schedule is hybrid, combining in-person and Zoom consultations. Winter intersession and summer employment may be available depending on budget. Consultants also participate in orientation and team meetings, deliver workshops or guest lectures, promote the Center, and support its tracking and outreach activities. Salary is commensurate with experience and the percentage of time appointed. Applicants must meet the stated education and coursework criteria and be in good standing with the university. The position is subject to background-check requirements, and the employee is a mandated reporter under California law. CSUSB is a smoke- and tobacco-free campus. Employees must perform CSU-related work from California, subject to limited approved exceptions.

Requirements

Be accepted into CSUSB’s Master of Arts in Communication Studies graduate program on a classified or conditionally classified basis; alternatively, qualify as a CSUSB graduate student in Communication Studies or another program, as a CSUSB graduate student with a Communication Studies bachelor’s degree, or as an undergraduate in communication or with demonstrated similar skills, as specified in the posting.
Successfully complete a Public Speaking or Oral Communication course with a grade of B or better.
Have excellent oral and written communication skills; the minimum qualifications describe these skills as very good.
Be in good standing with the university.
Complete a satisfactory background check before starting work.
Comply with mandated-reporter requirements under the California Child Abuse and Neglect Reporting Act and CSU Executive Order 1083.
Perform CSU-related work in California, unless an approved exception applies.

Nice To Haves

Demonstrated experience with public speaking in the workplace.
Experience with marketing or social media production.
Experience in ethnically diverse settings and/or a demonstrated commitment to serving diverse student populations.

Responsibilities

Complete University-required onboarding processes through CSUSB Human Resources.
Attend and participate in Speaking Center Orientation and bi-weekly team meetings.
Provide one-to-one and group consultations on public speaking and presentation projects, assisting students with idea generation, organization, delivery, and engagement.
Develop and deliver communication workshops or guest lectures for students.
Visit classrooms virtually or in person to introduce the Center and raise awareness of its services.
Assist with developing and implementing the Center’s marketing and outreach events and create promotional materials.
Maintain a database to track appointments and consultation evaluations.
Depending on need, skills, and preferences, develop and refine public speaking tools for instructional use.
Depending on need, skills, and preferences, promote the Center through social media and strategic communications.
Depending on need, skills, and preferences, work on special projects such as workshop development, website design, and instructional materials.
Contribute to other tasks as needed within the paid hour allocation.