Department of Management (PWO) Instructional Student Assistant (ISA) Pool

California State University•San Bernardino, CA
•$18 - $24•Onsite

About The Position

The Professional Writing Office (PWO) seeks enthusiastic student Writing Consultants to support undergraduate and graduate students with business writing and communications assignments. Consultants adapt their communication style to students’ different needs, providing guidance on content, writing mechanics, grammar, and varied business formats. Tutoring takes place in person at the campus office and via Zoom; consultants must have transportation to campus and may organize workshops for small groups of 10 or fewer students. The role also includes administrative work and outreach to raise awareness of PWO services. Tasks may include generating reports for faculty, creating flyers, assisting with campus events, and maintaining office operations as directed by the Director. Consultants are expected to work independently, manage their time, provide considerate service to a diverse student population, and coach students in ethical and effective use of AI. This is an Instructional Student Assistant position in the Department of Management’s Professional Writing Office. Salary is $17.86–$23.84 per hour, commensurate with experience and the percentage of time appointed. The position is subject to a satisfactory background check, and the employee is a mandated reporter under California law.

Requirements

  • Be a student of junior standing in good standing.
  • Have a GPA of 3.0 or higher in English/writing courses; the minimum qualifications also state a GPA of 3.0 or better.
  • Have passed MGMT 3500 or an equivalent course with a grade of B or better.
  • Possess exceptional writing and interpersonal communication skills.
  • Demonstrate strong critical-thinking skills and the ability to adjust communication style, tone, and audience.
  • Be able to support a wide range of writing assignments and help students improve their work.
  • Manage time and remain focused without direct supervision.
  • Show initiative and a service-oriented, positive attitude.
  • Work sensitively and effectively with people from diverse populations and a wide range of personalities.
  • Be willing to perform general office tasks and promotions.
  • Have transportation to campus for in-person work.
  • Be comfortable with AI and able to coach students in its ethical and effective use.

Nice To Haves

  • Spanish-speaking ability.
  • Interest or aptitude in social media and promotions.
  • Completion of Management 3500 with a grade of B or better is listed as preferred in the job summary, although it is also stated as a minimum qualification elsewhere.

Responsibilities

  • Tutor undergraduate and graduate students on business writing and communications assignments.
  • Guide students on writing content, mechanics, grammar, and different assignment formats, adapting to each student's needs.
  • Coach students to use AI ethically and effectively.
  • Organize and present workshops for small groups of 10 or fewer students.
  • Complete administrative tasks, including generating reports for faculty.
  • Create flyers and help promote the office and its services.
  • Assist with campus events and general maintenance of Professional Writing Office functions as directed by the Director.
  • Work with students in person at the Professional Writing Office and via Zoom.
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