Instructional Designer – Store Restaurant and Associate Development

7-Eleven•Irving, TX

About The Position

The Instructional Designer will support the 7University team by designing, developing, and implementing engaging learning experiences that improve employee performance and business results across the 7-Eleven enterprise. The role partners with subject matter experts, business leaders, and stakeholders to translate business needs into effective training solutions using adult learning principles and modern instructional design methodologies. The position creates blended learning programs, including eLearning modules, instructor-led training, microlearning, and performance support tools, to enhance knowledge retention and skill application. It also contributes to a culture of continuous learning and development in support of 7-Eleven's strategic objectives.

Requirements

Bachelor's degree in Instructional Design, Education Technology, Learning and Development, or a related field.
At least 3 years of relevant work experience.
Proficiency with eLearning authoring tools including Articulate Storyline, Articulate Rise, and Camtasia.
Proficiency with Adobe Creative Cloud, including InDesign, Illustrator, and Photoshop.
Strong understanding of instructional design models, including ADDIE, SAM, and Backward Design, and adult learning theories.
Multimedia development skills, including video editing, graphic design, and audio production.
Excellent written and verbal communication skills, including the ability to simplify complex information for diverse audiences.
Project management abilities, attention to detail, and ability to prioritize competing deadlines.
Ability to collaborate with cross-functional teams and build relationships with stakeholders at all organizational levels.
Creative problem-solving skills and a learner-centered approach.
Proficiency with Microsoft Office Suite, including PowerPoint, Word, and Excel, and collaboration tools such as Teams or Zoom.
Knowledge of accessibility standards such as WCAG and Section 508, and commitment to inclusive learning experiences.
Ability to analyze learning metrics and use insights to make improvements.
Self-motivated and adaptable, able to work independently in a fast-paced, evolving environment.

Nice To Haves

Master's degree in Instructional Design, Education Technology, Learning and Development, or a related field.

Responsibilities

Conduct needs assessments and gap analyses to identify learning objectives and instructional strategies for diverse audiences.
Design and develop learning experiences across eLearning, virtual instructor-led training, in-person workshops, video content, and job aids.
Collaborate with subject matter experts to translate complex technical content into accessible, learner-centered training materials.
Apply instructional design models and adult learning principles to create curricula that drive measurable behavior change.
Develop storyboards, scripts, assessments, and interactive activities aligned with learning objectives.
Use authoring tools to build interactive eLearning modules.
Create training resources using PowerPoint, InDesign, and Illustrator.
Manage multiple projects, deadlines, and deliverable quality standards.
Evaluate training effectiveness using assessments, surveys, and performance metrics, and improve content based on feedback and data analysis.
Stay current with learning technologies, instructional design trends, and industry best practices.
Partner with the 7University team to maintain brand consistency and alignment with organizational learning strategy.
Develop communication materials and training resources to support change management and adoption of new systems and processes.