Instructional Designer and Trainer, Property Operations

Essex Property Trust•Irvine, CA

14d•$73,000 - $89,000•Hybrid

About The Position

The Instructional Designer and Trainer supports Property Operations by creating practical learning experiences that help frontline employees gain the knowledge and skills needed to succeed. The role contributes to employee onboarding, faster time to productivity, and consistency in how employees learn company processes and standards. It develops instructor-led and virtual instructor-led training, eLearning, job aids, videos, reference materials, and other performance-support resources, and facilitates training in person and virtually using Zoom. The position balances planned learning initiatives with urgent training needs driven by changing business priorities. It is a learning design and training role, not an LMS administration role. The role manages the training lifecycle, including needs assessment, content development, delivery, evaluation, and continuous improvement. It partners with Property Operations leadership and Talent Development, evaluates learner feedback and operational metrics, recommends improvements to learning approaches and tools, and creates learning content with tools such as Articulate Storyline 360, Articulate Rise, Adobe Creative Suite applications, Camtasia, Canva, and PowerPoint. The position is based in a hybrid work environment at Essex's Irvine Corporate Office, with at least four in-office days per week, Monday through Thursday. Hybrid arrangements may change at Essex's discretion. The position requires compliance with company standards and applicable laws and regulations, including Fair Housing, Landlord-Tenant regulations, Local Building Codes, OSHA, and EEOC requirements. Full-time regular associates are offered competitive salaries, career growth opportunities, and benefits that include medical, dental, and vision coverage, paid parental leave, a 401(k) employer match, excellence rewards, wellness programs, 12 paid holidays, and 15 PTO days. Most positions are eligible for a 20% housing discount. New hires generally start at $73,000–$89,000 per year. The role is also eligible to participate in Essex's discretionary Annual Bonus program, commensurate with position level.

Requirements

At least 3 years of experience in instructional design, learning and development, training development, organizational development, or a related field.
Hands-on experience designing and developing instructor-led training, virtual instructor-led training, blended learning, and eLearning solutions.
Experience facilitating training for adult learners in classroom, virtual, or hybrid environments.
Proficiency with instructional design and content development tools, including Articulate Storyline 360, Articulate Rise, Adobe applications, Camtasia, Canva, or similar learning technologies.
Strong PowerPoint skills and the ability to create clear, engaging, professional learning materials.
Experience using Zoom or a similar virtual learning platform to facilitate and support live training.
Working knowledge of adult learning principles, instructional design methodologies, and learner engagement best practices.
Ability to quickly learn business processes, systems, and workflows and translate complex information into effective training content.
Strong project management, organizational, and time management skills, including the ability to manage multiple priorities and deadlines.
Excellent verbal and written communication skills and the ability to communicate and build relationships across all organizational levels.
Strong analytical and problem-solving skills, including the ability to assess learning needs and recommend practical solutions.
Proficiency with Microsoft Office applications and familiarity with business technology systems and practices.
Ability to exercise sound judgment, work independently, and continuously improve learning programs and processes.
Passion for employee development, operational excellence, and creating a positive workplace culture.
Ability to work Monday through Friday in a hybrid environment, including at least four in-office days per week, Monday through Thursday, at Essex's Irvine Corporate Office.
Ability to sit or stand for extended periods throughout the workday; minimal physical exertion is required.

Nice To Haves

A learner-focused mindset and passion for practical, engaging, impactful learning experiences.
Ability to balance long-term curriculum development with urgent business training needs.
Strong facilitation presence and confidence leading in-person and virtual sessions.
Creativity and innovation in designing learning solutions that drive employee performance and engagement.
A consultative approach to partnering with business leaders and stakeholders to solve performance challenges through learning.
Exceptional attention to detail and commitment to high-quality learning experiences.
A collaborative, customer-service-oriented approach and commitment to Essex's values and culture.
A continuous improvement mindset and ability to evaluate programs, incorporate feedback, and adapt to changing business priorities.

Responsibilities

Design, develop, facilitate, and continuously improve onboarding, role-based training, and ongoing professional development for Property Operations employees.
Create instructor-led training, virtual instructor-led training, eLearning, videos, job aids, reference materials, and blended learning programs.
Facilitate interactive training sessions in person and virtually using Zoom and other learning technologies.
Manage the training lifecycle from needs assessment and content development through delivery, evaluation, and continuous improvement.
Partner with Property Operations leadership and Talent Development to turn business needs and operational priorities into learning solutions.
Analyze learner feedback, training effectiveness data, and operational performance metrics to identify improvement opportunities.
Recommend instructional approaches, curriculum enhancements, learning technologies, and performance-support tools to improve employee effectiveness and business outcomes.
Build and maintain learning content using tools such as Articulate Storyline 360, Articulate Rise, Adobe Creative Suite applications, Camtasia, Canva, and PowerPoint.
Use Zoom features such as breakout rooms, polls, screen sharing, learner engagement techniques, and basic troubleshooting to support training.
Evaluate and recommend improvements to learning tools, training processes, and instructional practices to improve scalability and effectiveness.
Manage multiple projects and deadlines in a fast-paced environment, exercising sound judgment and initiative.
Ensure compliance with company standards, policies, and applicable laws and regulations, including Fair Housing, Landlord-Tenant regulations, Local Building Codes, OSHA, and EEOC requirements.
Embody Essex's mission, values, and commitment to an exceptional employee experience.