Instructional Assistant (Substitute-SC)

South Orange County Community College District•Mission Viejo, CA

1d•Onsite

About The Position

Under general supervision from an appropriate-level manager or administrator, the Instructional Assistant performs responsible instructional assistance and support functions. The role assesses, evaluates, and assists students with instructional guidance across academic subjects and settings, and provides training and support to students, tutors, lab assistants, faculty, and others in the assigned area. The position supports student success through learning assistance, technical support, instructional materials, and the operation and upkeep of classrooms, labs, or centers. This is a short-term, temporary, hourly, non-bargaining-unit assignment on an “if and as needed” basis. The assignment is not to exceed 160 days and 960 hours per fiscal year, is intermittent, seasonal, or project-based, and may be shortened or extended according to departmental needs. The position is onsite, may not be performed remotely, and requires supervision while duties are performed. Work schedule and shift vary and are subject to change; hours are up to 25 per week.

Requirements

Any combination of education and experience likely to provide the required knowledge and abilities is qualifying.
Typical education: equivalent to two years of college-level coursework from an accredited college or university.
Typical experience: three years of experience instructing, tutoring, or assisting in the instruction of adults.
Ability to assess student needs, provide instructional assistance, monitor progress, identify learning problems, and recommend appropriate actions.
Ability to communicate clearly and concisely in English, orally and in writing, and to understand and follow English directions.
Ability to work effectively with students and others from diverse academic, socioeconomic, cultural, disability, racial, ethnic, and other backgrounds.
Ability to provide excellent customer service and establish effective working relationships with students, faculty, staff, and the public.
Ability to operate office equipment and relevant computer hardware, software, and applications; maintain accurate records; and prepare correspondence, reports, and other written materials.
Ability to work under pressure with interruptions, manage concurrent tasks and changing priorities, meet deadlines, and work confidentially, independently, and collaboratively.
Ability to exercise judgment and discretion, maintain confidential student information, and work within applicable policies and procedures.
Ability to provide training and work direction to assigned lower-level staff and student workers.
Ability to maintain a safe, clean, and organized work area and follow safety procedures.
Ability to attend required onsite and offsite trainings and meetings and report to work regularly and consistently as scheduled.
Physical ability to stand or sit for prolonged periods; occasionally stoop, bend, kneel, crouch, reach, and twist; lift, carry, push, or pull light to moderate amounts of weight; use office equipment involving repetitive hand movement and fine coordination; and communicate verbally.
Vision and hearing in the normal range, with or without correction.

Responsibilities

Interview student learners, evaluate their needs, provide general learning assistance on course-related matters, review work in progress, help resolve learning problems, and assign tutors or other support as appropriate.
Provide ongoing training and support for students, tutors, and faculty in assigned labs, classrooms, centers, or other areas.
Evaluate operations and activities in the assigned area and recommend improvements or modifications.
Answer questions and provide information to students and the public about services and operations in the assigned area.
Participate in recruiting tutors and other support personnel.
Collaborate on student-success initiatives and resources; participate in orientations, workshops, and outreach events; and provide information and referrals to campus support services.
Provide basic technical assistance with instructional technologies, learning management systems, and software applications; troubleshoot basic issues and train users on technology tools.
Set up, maintain, and clean equipment and supplies; promote safe and proper use; and assist with the technical aspects of experiments, projects, or assignments.
Set up and maintain classrooms, labs, and other assigned areas; prepare and follow through on work orders; and order and maintain equipment, materials, and supplies.
Prepare or update study guides, instructional materials, procedure manuals, and related materials.
Prepare reports and correspondence about the operations and activities of the assigned area.
Participate in relevant professional development, including workshops, trainings, or conferences, and stay current on trends and best practices in learning support.
Maintain the cleanliness, safety, and organization of the assigned area and monitor activities to ensure policies and safe practices are followed.
Perform related duties as required.