Installations Division Manager

EarthScapes Lawn & Land Service Inc•Norfolk, VA

11d•Onsite

About The Position

EarthScapes Lawn & Land Service, Inc. is seeking a proven leader to run one of the most important divisions in their company. The Installations Division Manager leads and is fully accountable for a multi-million dollar operating division. This role requires demonstrated success leading people, managing a P&L, planning months ahead, solving problems, and keeping clients and crews aligned toward the same outcome — on time, on budget, and done right. The ideal candidate has already built and proven a track record managing landscape or hardscape construction operations at scale.

Requirements

7-10 years of hands-on experience managing landscape/hardscape installation and construction projects (patios, walkways, fire pits, outdoor living spaces, irrigation, outdoor lighting, pools)
3-5 years of experience supervising other Project Managers, or a comparable managerial role — this is not a first-time management position
Demonstrated history of taking full ownership of project or divisional outcomes, not just executing assigned work
Strong business instincts — you understand job costing, budgets, and what drives (or kills) profitability on a project
Excellent organizational and scheduling skills; you can manage many moving projects at once without dropping the ball
Strong client-facing communication — confident, professional, and solutions-oriented under pressure
Proven ability to lead, train, and hold a team accountable
OSHA safety training
Valid driver's license with a clean driving record
First Aid & CPR certification (or willingness to obtain)

Nice To Haves

ICPI (Interlocking Concrete Paver Institute) certification preferred
Proficiency with project management/operations software (Aspire, LMN, AutoCAD, or SketchUp preferred)

Responsibilities

Full ownership of the Installations Division's performance — profitability, efficiency, and quality across every active project
Assign and manage Project Managers across a portfolio of concurrent installation projects
Monitor job costing and division-wide financial performance; catch and correct problems before they erode margin
Build and maintain long-range scheduling and capacity planning across the division
Receive incoming projects from Sales, review scope of work, and assign the right Project Manager to the right job
Own the master project schedule and ensure every job moves efficiently from start to finish
Oversee material ordering/purchasing and ensure permits and utility tickets are filed on time to avoid costly delays
Serve as the senior point of contact for clients during installation projects
Keep clients informed proactively on schedule, changes, and status
Ensure every completed project leaves a satisfied client
Ensure Project Managers and crews are properly staffed, equipped, and set up to succeed
Train, mentor, and hold your team accountable to EarthScapes' standards of quality and professionalism
Regularly inspect project sites to ensure compliance with safety regulations, local building codes, and company quality standards
Serve as the division's quality assurance leader — enforcing best practices and industry standards (including ICPI standards for hardscape work) on every job
Partner closely with Sales to ensure accurate project handoff and a shared understanding of client intent
Coordinate with Maintenance and Agronomics divisions to ensure seamless, conflict-free project execution across the property
Participate in weekly production meetings with Sales, Finance, and Operations leadership to review schedules, job costing, and completed work