Division Manager

Chimes•Newark, DE

3d•Onsite

About The Position

The Division Manager will oversee the day-to-day operations of assigned homes, ensuring compliance with Agency and regulatory standards. This role involves coordinating and developing Individual Plans (IPs), serving as the main point of contact for individuals served and their care teams, and maintaining accurate records. The manager will also review timesheets, monitor budgets, manage Individual Maintenance Allowances, and ensure health and safety compliance. Additionally, the position involves supervising House Managers and indirectly overseeing direct support staff, participating in hiring and admissions, and ensuring fundamental rights compliance. On-call responsibilities are also part of the role.

Requirements

2 years managing multiple residential sites
2 years supervisory experience
2 years working with individuals with intellectual disabilities
Valid driver's license and acceptable driving record required
Equivalent combinations of education/experience may be considered

Nice To Haves

Bachelor's degree in education, human services, psychology, social sciences, or related field strongly preferred

Responsibilities

Oversee day-to-day operations of assigned homes, ensuring compliance with Agency and regulatory standards through regular scheduled/unscheduled site visits and audits
Coordinate and develop Individual Plans (IPs), serving as the main point of contact for individuals served and their care teams
Maintain accurate records in the Client Profile System (CPS) and ensure timely documentation
Review timesheets, monitor budgets, and manage Individual Maintenance Allowances
Ensure health and safety compliance, including timely incident reporting and emergency response
Supervise House Managers and indirectly oversee direct support staff, including scheduling, training, and performance evaluations
Participate in hiring, admissions/transfers, and staff meetings
Ensure fundamental rights compliance (HRASC) and support corrective action plans as needed
Assume on-call responsibilities and other duties as assigned