Division Manager

Chimes • Newark, DE

2d • Onsite

About The Position

Oversee day-to-day operations of assigned homes, ensuring compliance with Agency and regulatory standards through regular scheduled/unscheduled site visits and audits. Coordinate and develop Individual Plans (IPs), serving as the main point of contact for individuals served and their care teams. Maintain accurate records in the Client Profile System (CPS) and ensure timely documentation. Review timesheets, monitor budgets, and manage Individual Maintenance Allowances. Ensure health and safety compliance, including timely incident reporting and emergency response. Supervise House Managers and indirectly oversee direct support staff, including scheduling, training, and performance evaluations. Participate in hiring, admissions/transfers, and staff meetings. Ensure fundamental rights compliance (HRASC) and support corrective action plans as needed. Assume on-call responsibilities and other duties as assigned.

Requirements

• 2 years managing multiple residential sites
• 2 years supervisory experience
• 2 years working with individuals with intellectual disabilities
• Valid driver's license and acceptable driving record required
• Equivalent combinations of education/experience may be considered

Nice To Haves

• Bachelor's degree in education, human services, psychology, social sciences, or related field strongly preferred

Responsibilities

• Oversee day-to-day operations of assigned homes, ensuring compliance with Agency and regulatory standards through regular scheduled/unscheduled site visits and audits
• Coordinate and develop Individual Plans (IPs), serving as the main point of contact for individuals served and their care teams
• Maintain accurate records in the Client Profile System (CPS) and ensure timely documentation
• Review timesheets, monitor budgets, and manage Individual Maintenance Allowances
• Ensure health and safety compliance, including timely incident reporting and emergency response
• Supervise House Managers and indirectly oversee direct support staff, including scheduling, training, and performance evaluations
• Participate in hiring, admissions/transfers, and staff meetings
• Ensure fundamental rights compliance (HRASC) and support corrective action plans as needed
• Assume on-call responsibilities and other duties as assigned

Benefits

• Competitive Pay
• Medical, Dental, and Vision Insurance
• Tuition Reimbursement options
• Flexible Spending Accounts (Health, Dependent, and Transportation)
• Life Insurance
• Disability Insurance
• Paid Time Off
• 403(b) with Employer Match
• Employee Recognition Programs
• Employee Referral Bonus opportunities
• Discounts through “Tickets at Work”

What This Job Offers

• Job Type: Full-time
• Career Level: Manager