Installation Supervisor
About The Position
The Installation Supervisor oversees SecureVision installation crews deploying telecommunications infrastructure for new customer properties, system upgrades, and network expansion projects throughout the Alabama and Florida Gulf Coast. Reporting to the Inside Plant Superintendent, this role manages daily installation activities, schedules personnel, ensures quality workmanship, and coordinates project execution from mobilization through completion. The supervisor works with the Inside Plant Superintendent, Field Engineer, Engineering Department, Construction teams, Project Management, and other internal teams to ensure installations are completed safely, efficiently, and in accordance with SecureVision standards. The position directly supervises Installation Technicians and installation crews, assigning daily work, monitoring productivity, coaching employees, conducting performance evaluations, and supporting ongoing technical and safety training. It oversees telecommunications installations and associated testing, commissioning, quality inspections, documentation, and corrective actions. The role also supports customer service activations during project completion but does not perform routine post-installation service calls. This is a field-based position involving frequent travel among customer properties, construction sites, warehouses, and company offices. The work may involve lifting and carrying materials, climbing ladders, working in telecommunications rooms and other varied environments, and extended hours including evenings and weekends. The role is non-exempt, and overtime is compensated in accordance with the Fair Labor Standards Act and SecureVision policy.
Requirements
- High school diploma or equivalent.
- At least three years of telecommunications installation, structured cabling, or construction experience.
- Strong leadership and supervisory skills, including the ability to motivate and develop installation personnel.
- Thorough understanding of fiber optic systems, structured cabling, IPTV, internet, voice, wireless networking, and telecommunications infrastructure.
- Ability to read and interpret engineering drawings, floor plans, construction documents, and installation specifications.
- Working knowledge of CAT5e, CAT6, coaxial, fiber optic, and low-voltage installation practices.
- Strong organizational, communication, and time management skills.
- Excellent troubleshooting and problem-solving abilities.
- Ability to manage multiple installation projects while maintaining quality and productivity.
- Proficiency with Microsoft Office Suite and ability to learn project management and documentation software.
- Valid driver's license with a satisfactory motor vehicle record.
- Ability to pass a pre-employment background check and drug screen.
- Ability to lift and carry equipment and materials weighing up to 50 pounds frequently and up to 75 pounds occasionally with assistance.
- Ability to climb ladders and work in telecommunications rooms, equipment closets, attics, ceilings, and outdoor construction environments.
- Ability to frequently stand, walk, bend, kneel, and climb, and to work in varying weather conditions.
- Willingness and ability to work extended hours, including evenings and weekends, when needed for construction schedules, project deadlines, or maintenance windows.
Nice To Haves
- Associate degree or technical training in Telecommunications, Electronics, Construction Management, or a related field.
- At least one year of supervisory or crew leadership experience.
- Experience with fiber optic deployments, MDU installations, commercial telecommunications projects, and structured cabling.
Responsibilities
- Plan, coordinate, and supervise daily installation activities for new construction projects, property upgrades, and network expansion initiatives.
- Schedule installation crews, assign work, and monitor project progress to meet established timelines.
- Coordinate with the Inside Plant Superintendent on manpower, scheduling, project priorities, material requirements, and resource allocation.
- Communicate project status, installation progress, and field challenges to the Inside Plant Superintendent and other project stakeholders.
- Oversee installation of fiber optic infrastructure, structured cabling, IPTV, internet, voice, wireless networking equipment, and customer premise equipment.
- Supervise equipment racking, cable management, labeling, testing, and commissioning.
- Assist crews with complex installations and technical challenges during active construction projects.
- Ensure installations comply with engineering drawings, manufacturer specifications, and SecureVision quality standards.
- Support customer service activations during project completion; routine post-installation service calls are not part of the role.
- Conduct quality inspections throughout installation and identify deficiencies and coordinate corrective actions.
- Review and maintain installation documentation, project records, crew time reporting, and as-built documentation.
- Verify testing, labeling, and equipment documentation are complete before project turnover.
- Promote a safe work environment, ensure compliance with company safety policies and applicable regulations, and conduct job site safety observations.
- Reinforce proper installation practices and ensure company vehicles, tools, and equipment are properly maintained and utilized.
- Coordinate with the Field Engineer, Construction Coordinator, Engineering Department, warehouse personnel, and other internal teams.
- Assist with material planning, equipment staging, and resolving field issues that may affect project schedules.
- Escalate project concerns, staffing needs, material shortages, or resource constraints to the Inside Plant Superintendent.
- Assign daily work, monitor productivity, provide coaching, conduct performance evaluations, and ensure installation personnel receive ongoing technical and safety training.
- Promote compliance with company policies, quality standards, and safe work practices.
- Perform other related duties as assigned by the Inside Plant Superintendent.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
