Installation Supervisor

KONE•Cleveland, OH

1d•$105,100 - $144,540

About The Position

The Installation Supervisor leads the safe, high-quality, and efficient installation of KONE elevator and escalator solutions. The position oversees installation activities from site preparation through final handover, ensuring projects meet schedules, budgets, safety and quality standards, and contractual requirements. Serving as the primary jobsite contact, the supervisor works with customers, contractors, installers, subcontractors, and internal stakeholders to support successful project execution and a positive customer experience. The role coordinates people, materials, tools, equipment, and logistics; monitors progress, costs, schedules, forecasts, risks, and changes; and manages final testing and handover to maintenance operations. It also involves reviewing time sheets and project records, ensuring environmental and hazardous-material requirements are met, and leading, coaching, and developing installers and subcontractors. KONE describes an innovative, collaborative, and sustainability-focused culture and offers opportunities for career and personal development.

Requirements

At least 2 years of experience in the construction industry.
At least 1 year of experience leading individuals or teams toward common goals.
Knowledge of construction site safety practices and quality management.
Experience coordinating projects, schedules, resources, and multiple stakeholders.
Understanding of installation processes, building systems, and construction methods.
Strong organizational, communication, and customer service skills.
Ability to read and interpret construction documents, plans, contracts, and specifications.
Ability to communicate effectively with building owners, property managers, contractors, developers, and field personnel.

Nice To Haves

Experience supervising construction, elevator, mechanical, electrical, or building systems installations.
Knowledge of elevator industry installation methods, codes, and regulations.
Experience working in a union environment.
Demonstrated customer relationship management skills.
Understanding of financial forecasting, budgeting, and project cost control.
Experience training, coaching, and developing field personnel.
Commercial and contractual awareness.
Bachelor's degree from an accredited college, associate's degree from an approved technical school, or equivalent construction industry experience in lieu of formal education.

Responsibilities

Lead installation activities so projects are completed safely, on time, within budget, and to KONE quality standards.
Ensure compliance with KONE installation methods, safety requirements, and risk management practices.
Conduct site readiness reviews, audits, and inspections, and address site-related issues with customers and project stakeholders.
Plan and coordinate the labor, materials, tools, equipment, storage, and logistics required for installation.
Monitor installation progress, costs, schedules, forecasts, risks, and change management activities.
Manage installation handovers, final testing, and transition to maintenance operations.
Serve as the primary customer contact for installation communications and issue resolution.
Drive customer satisfaction through proactive communication and professional site management.
Review and approve time sheets, installation documentation, progress reports, and quality records.
Ensure proper management of environmental, waste, and hazardous material requirements.
Lead, coach, and develop installers and subcontractors while promoting a positive team culture.
Verify installers are trained, certified, and qualified for assigned installation tasks.
Build and maintain working relationships with union employees, subcontractors, customers, and general contractors.

Benefits

Competitive salary
Flexible work schedule
Opportunities to learn and grow
401K Employer Match
401k Employer Non-elective Contribution
Well-being Program
Medical, Prescription, Dental and Vision Insurance
Digital Health Solutions & Telehealth
Health Savings Account (HSA)
Flexible Spending Accounts (FSAs)
Employee Family Assistance Program (EFAP)
Family & Medical Leave
Parental Leave
Leave to Care for a Domestic Partner
Paid Time Off & Holidays
Company Paid Life and AD&D Insurance
Supplemental Life and AD&D Insurance
Company Paid Short-term and Long-term Disability
Buy-Up Long-term Disability
Critical Illness Insurance
Hospital Indemnity & Accident Insurance
Identity Theft Protection
Legal Insurance
KONE Credit Union
Tuition Reimbursement
Commuter Benefits
KONE Annual Bonus plan at 15% Target Incentive (50/50) based on achievement of company goals and individual goals