Installation Operations Specialist

KION•Grand Rapids, MI

About The Position

Dematic is hiring an Installation Operations Specialist to support the AMCS Installation Function. Under the supervision of the Chief Analyst, this role supports payroll and per diem processes, including timely posting of full-time employee hours into SAP, producing time and per diem reports, troubleshooting discrepancies, resolving posting errors, and improving processes involving relevant systems. The position may require up to 20% travel to customer sites with ongoing installation work. The role provides tool- and process-specific guidance and training to support and/or professional staff. Key working relationships are primarily intra-function and intra-organizational within Dematic’s matrix structure.

Requirements

Bachelor’s degree in accounting, finance, or a related field; relevant experience or specialized knowledge may be substituted for a degree when applicable.
Proficiency with the Microsoft Office suite.
Strong verbal and written communication skills.
Typically, 0–3 years of successful experience in a related position.

Nice To Haves

Expert-level skill with Microsoft Excel.
Proficiency with Smartsheet.
Familiarity with SAP (R/3 or S/4HANA).
Working knowledge of Microsoft Power BI or a similar visualization and dashboarding tool.
Professional working proficiency in Spanish (ILR Level 3 / CEFR B2).
Experience in the material handling, transportation, or intralogistics industries.
An advanced degree or relevant certification may be substituted for experience when applicable.

Responsibilities

Perform data entry and reconciliation of labor logs.
Onboard and terminate full-time employees within function administration tools.
Participate in the preparation and distribution of reports to department management and leadership.
Interface with function business partners in Finance and Payroll.
Assist with impact and discrepancy analyses in partnership with function business analysts.
Partner with function analysts and IT business partners to identify and address pain points in existing systems.
Answer role-related inquiries from employees within the Installation function.
Provide tool- and process-specific guidance and training for support and/or professional staff.
Complete other tasks as assigned.