Installation Manager

GableStone • Pineville, NC

1d

About The Position

Artisan Design Group (ADG), a Lowe's company, is hiring an Installation Manager for GableStone, ADG's dedicated countertop fabrication and installation business. The first location is launching in the greater Charlotte, North Carolina (Pineville) area, with the team being built from the ground up. This role will lead countertop installation operations in the Charlotte market, overseeing installation crews and subcontractors, scheduling work, maintaining quality and customer satisfaction, and driving installation performance. The manager will oversee operations from scheduling through project completion, provide hands-on leadership, collaborate with subcontractors, customers, and internal teams, and help establish processes for a growing operation.

Requirements

• 5+ years of installation, construction, or field operations experience.
• Leadership experience managing installers, crews, or subcontractors.
• Strong scheduling and project coordination skills.
• Valid driver's license.
• Strong communication, leadership, and problem-solving skills.
• Ability to build and maintain strong relationships with installers, customers, and internal partners.

Nice To Haves

• Experience in countertops, cabinetry, flooring, millwork, or related trades.
• Experience using Moraware, Job Well Done, or similar business management software.
• Experience supporting Lowe's, Home Depot, or other home improvement retailers.
• Experience with Lean, continuous improvement, or process improvement initiatives.
• Proficiency with Microsoft Office applications.

Responsibilities

• Lead installation operations and field execution.
• Manage installer capacity and scheduling.
• Ensure quality, safety, and compliance standards are met.
• Support customer issue resolution.
• Develop strong relationships with installation contractors.
• Monitor installation performance and drive continuous improvement.
• Assign installation crews based on capacity, geography, and project requirements.
• Provide coaching, performance feedback, and direction to installation crews and subcontractors.
• Partner with internal operations teams to ensure successful project execution and exceptional customer service.
• Help establish processes that support a growing operation.

Benefits

• Competitive salary
• Bonus opportunity
• Medical, Dental & Vision Insurance
• 401(k) with Company Match
• Paid Time Off & Paid Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed