Window and Door Installation Manager - Residential Remodeling
About The Position
West Shore Home is hiring an Installation Manager to lead and grow a team of installers in its Cleveland-area operation. The manager supports the company’s mission of delivering five-star home remodeling experiences by overseeing installation work and helping ensure products are installed effectively and profitably. With support from the General Manager, Installation Trainers, Customer Service and Operations professionals, and regional leadership, the role serves as a leader, motivator, and coach. The position also develops and improves warehouse operations and the pre-installation measurement process, visits job sites to meet customers and observe employees, and resolves issues. The manager trains and coaches employees, improves systems and processes, and works with other company managers to support and improve the customer journey. The role is exempt, with standard hours of 6:30 AM to 4:30 PM, and is located in Richfield, Ohio.
Requirements
- Experience in the installation, construction, and home remodeling industry.
- Proven success achieving and reporting KPIs and overseeing revenues of $15 million or more.
- Strong leadership capabilities focused on team success and employee engagement.
- Valid driver’s license, clean driving record, and reliable vehicle.
Responsibilities
- Oversee installation teams to ensure products are installed effectively and profitably.
- Develop, implement, and continuously improve warehouse operations and the pre-installation measurement process.
- Visit job sites to meet customers, resolve issues, and observe employees.
- Provide employees with effective training on role requirements, working relationships, company requirements, and company culture.
- Coach employees to increase their effectiveness and meet expectations.
- Continuously improve the systems and processes used to deliver outputs.
- Work with other company managers to learn how to support and improve the customer journey.
Benefits
- Multiple health insurance options, including medical, dental, vision, accident, life, critical illness, and short- and long-term disability coverage.
- 401(k) retirement plan with company match.
- Paid holidays and paid time off (PTO).
- Continued training and leadership development opportunities.
- Unlimited professional and personal growth potential.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
