Window Pre-Installation Specialist (Home Remodeling)

West Shore Home•Conway, SC
•Onsite

About The Position

As a Pre-Installation Technician on West Shore Home’s Myrtle Beach team, you will accurately measure remodeling projects and help prepare Installation teams to deliver a five-star customer experience. You will report directly to the Installation Manager and work closely with Lead Installers, Trainers, and Warehouse/Operations professionals. The position is based in Conway, South Carolina, and has standard Monday–Friday hours beginning at 6:30 a.m. It is a non-exempt role.

Requirements

  • Strong attention to detail and demonstrated knowledge of taking precise measurements.
  • Valid driver’s license.
  • Ability to carry and climb a ladder.
  • Willingness to work outside, sometimes in inclement weather.
  • Valid smartphone or smart device to access company-required systems using two-factor authentication.

Nice To Haves

  • Experience in residential remodeling.

Responsibilities

  • Drive to customer locations at appointed times and introduce yourself and the company.
  • Review the Work Order with the customer and confirm the products to be installed.
  • Take accurate measurements and compare them with Sales measurements; discuss significant differences with the customer.
  • Identify details or information that may be helpful to installers.
  • Take and upload pictures in Salesforce.
  • Review the exterior to identify unique landscaping or terrain.
  • Conduct a final review with the customer.

Benefits

  • Generous benefits package including insurance and Paid Time Off.
  • 401(k) with company match.
  • Company-provided tools and equipment.
  • Fully paid training program.
  • Company-provided vehicle, with gas and drive time covered.
  • Pre-defined career glidepath for career advancement.
  • Unlimited overtime opportunity not dependent on weather.
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