Window Pre-Installation Specialist (Home Remodeling)
About The Position
West Shore Home is hiring a Pre-Installation Technician for its Conway, South Carolina team. The role supports the company’s home remodeling mission by accurately measuring projects and preparing installation teams to deliver a positive customer experience. The position reports directly to the Installation Manager and works closely with Lead Installers, Trainers, and Warehouse/Operations professionals. The specialist visits customer locations, reviews work orders and products with customers, takes and compares measurements, records relevant installation details, photographs project areas, assesses exterior landscaping and terrain, and completes a final review with the customer. The role requires attention to detail, comfort carrying and climbing a ladder, and willingness to work outdoors, including in inclement weather. This is a full-time, W2, non-exempt position with standard Monday–Friday hours beginning at 6:30 a.m. West Shore Home provides training, tools, equipment, a vehicle, gas, and drive time. The company also describes a career glidepath and a benefits package that includes insurance, paid time off, and a 401(k) with company match. Overtime is available without a weather-dependent limitation.
Requirements
- Strong attention to detail and demonstrated knowledge of taking precise measurements.
- Ability to carry and climb a ladder.
- Willingness to work outside, sometimes in inclement weather.
- Valid driver’s license.
- Valid smartphone or smart device for logging into company-required systems using two-factor authentication.
Nice To Haves
- Experience in residential remodeling is preferred.
Responsibilities
- Drive to customer locations at appointed times and introduce yourself and the company.
- Review the work order with the customer and confirm the products to be installed.
- Take accurate measurements and compare them with the sales measurements; discuss significant differences with the customer.
- Identify important details or information that may help installers.
- Take and upload pictures in Salesforce.
- Inspect the exterior for unique landscaping or terrain.
- Conduct a final review with the customer.
Benefits
- Generous benefits package including insurance.
- Paid Time Off.
- 401(k) with company match.
- Company-provided tools and equipment.
- Fully paid training program.
- Company-provided vehicle, with gas and drive time covered.
- Pre-defined career glidepath.
- Unlimited overtime opportunity not dependent on weather.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
