Window and Door Installation Manager - Residential Remodeling

West Shore Home • Cleveland, OH

3d • Onsite

About The Position

West Shore Home is hiring an Installation Manager to lead and grow a team of installers and help deliver customer-focused shower installation and bath remodeling experiences. The manager oversees installation teams to ensure products are installed effectively and profitably, and develops and improves warehouse operations and pre-installation measurement processes. The role also visits job sites to meet customers, resolve issues, and observe employees. With support from the General Manager and other company teams, the manager trains, coaches, and develops employees, improves operational systems, and collaborates with other managers to support the customer journey. The position is based in Richfield, Ohio, and has standard hours of 6:30 a.m. to 4:30 p.m.

Requirements

• Experience in the installation, construction, and home remodeling industry.
• Proven success achieving and reporting KPIs and overseeing revenues of $15 million or more.
• Strong leadership capabilities focused on team success and employee engagement.
• Valid driver's license with a clean driving record and a reliable vehicle.

Responsibilities

• Oversee Installation teams to effectively and profitably install products.
• Develop, implement, and continuously improve warehouse operations and the pre-installation measurement process.
• Visit job sites to meet customers, resolve issues, and observe employees.
• Provide employees with effective training in role requirements, working relationships, company requirements, and culture.
• Coach employees to improve their effectiveness and meet expectations.
• Continuously improve the systems and processes used to deliver outputs.
• Interact with other company managers to learn how to support and improve the customer journey.

Benefits

• Multiple health insurance options, including medical, dental, vision, accident, life, critical illness, and short- and long-term disability coverage.
• 401(k) retirement plan with company match.
• Paid holidays and paid time off.
• Continued training and leadership development opportunities.
• Unlimited professional and personal growth potential.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed