On-site Installation Coordinator ($53,800-$70,000)
About The Position
TRIO Heating & Air is seeking a Residential HVAC Installation Coordinator to schedule installation jobs and prepare installers to complete high-quality installations. The coordinator serves as a central point of coordination for the installation department, keeping communication flowing among dispatch, management, the parts department, and installation teams. The role also involves contacting customers to schedule installations, helping technicians improve customer rapport and performance, controlling job expenses to meet budgets, and completing paperwork. Ongoing training and career development are offered. The position is scheduled Monday through Friday and is on-site.
Responsibilities
- Schedule installation jobs and prepare installers to complete high-quality installations.
- Communicate with dispatch, the manager, the parts department, and the installation team.
- Show technicians how to establish customer rapport and support high customer satisfaction.
- Monitor installation technicians’ performance and advise them on improvements.
- Analyze and control job expenses to meet budget.
- Contact customers to schedule installations.
- Complete paperwork properly.
- Participate in training and professional development.
Benefits
- Salary of $53,800–$70,000 plus performance bonuses.
- Sign-on bonus.
- Paid holidays and vacation time off.
- 401(k) matching of 30% of employee contributions.
- Medical, dental, vision, and life insurance.
- Employee referral bonuses.
- Ongoing training and career-growth opportunities.
- Access to technology including a laptop, iPad, integrated software, and other tools.
- Company outings and a team-oriented workplace.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
