Installation Associate 1 (Fayetteville)

Govcio LLC • Fayetteville, NC

2d

About The Position

GovCIO is hiring an entry-level Installation Associate 1 to support its Special Operations Support Services Business Unit. The role works within a small team and calls for flexibility, a positive attitude, and a willingness to learn. The associate installs, integrates, configures, maintains, and supports audiovisual (AV) systems and related infrastructure, including systems used across multiple worldwide classified networks. The position includes technical assistance, system troubleshooting and repair, installation documentation, end-user training, and coordination with stakeholders and vendors. Travel may be required within the continental United States and overseas.

Requirements

• High school education and 0–3 years of experience, or commensurate experience.
• Must hold an active Secret clearance and be able to attain a Top Secret clearance.
• Must have a current and active U.S. passport and U.S. driver's license.
• Must attain AVIXA Certified Technology Specialist (CTS) certification within 180 days of employment.
• Must be able to wear personal protective equipment, including a protective mask, ballistic helmet, body armor, and chemical/biological protective garments.
• Must be medically and physically fit for deployment with U.S. Military Forces outside the continental United States under USCENTCOM medical standards.
• Must be able to travel within and outside the continental United States up to 25% of the time.
• Excellent written and verbal communication skills, including the ability to explain complex technical concepts clearly and concisely.
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.
• Must be able to lift 50 pounds and work on scaffolding, ladders, and lifts.
• Must be able to work in austere environments while overseas.

Nice To Haves

• Active Top Secret clearance or ability to obtain and maintain TS/SCI clearance.
• Experience with processes and procedures in a Sensitive Compartmented Information Facility.
• Experience with IT devices such as servers, graphics cards, and video display systems.
• Experience with basic PC functionality, software updates, firmware, drivers, and replacing video cards.
• Experience with audiovisual equipment and cable/fiber infrastructure.
• BICSI infrastructure, copper, and fiber certifications.
• Experience with uninterruptible power supplies.
• Knowledge of AV over IP systems and Dante AVB system configuration.
• Knowledge of Crestron and Extron system components and software.
• Extron AV Associate Certification.
• AVIXA Certified Technology Specialist (CTS).

Responsibilities

• Install, integrate, configure, operate, and maintain AV systems and equipment, including projectors, LCD and LED video walls, digital signal processors, microphones, audio systems, and network-connected devices.
• Install AV hardware, cabling, equipment racks, patch panels, cable infrastructure, and standard IT and fiber-optic cabling; terminate cables and build custom infrastructure to length.
• Integrate accessories and related equipment, including UPS units, instrument panels, XLR and Dante audio, CAT cabling, video signaling, and patch panels.
• Conduct site surveys and AV project integration processes.
• Monitor and verify installation quality; inspect components, validate systems, troubleshoot electrical and AV systems, and perform repairs and removal or reinstallation of layer 1 infrastructure as needed.
• Protect and insulate connections and install cable using industry practices.
• Review, update, create, and submit technical drawings, including redlines, to ensure as-built drawings reflect final installations.
• Provide technical assistance and higher-level troubleshooting support, and help develop system solutions that ensure reliable AV performance.
• Perform preventative maintenance and diagnose faults in audio, video, and control systems.
• Coordinate with vendors, interface with stakeholders, and manage project timelines while ensuring compliance with industry standards.
• Mentor and develop junior technicians and provide training to end users on AV systems and video teleconferencing suites.
• Recommend technology upgrades and contribute to system design and signal-flow diagrams; stay current with advances in the AV industry.
• Operate and maintain AV components, systems, and video teleconferencing suites.
• Inventory project materials and submit incident reports and materials requests in ServiceNow.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED