Installation and Service Support Coordinator

Window World of Southwest Florida•Fort Myers, FL
•$18 - $23•Onsite

About The Position

Window World is the nation's largest exterior remodeling company, and our Fort Myers team is growing. We're looking for a motivated, organized, and driven individual who wants to be part of a high-performing team. This role is critical to the success of our operation and is ideal for someone who enjoys solving problems, working with people, and keeping moving parts organized. No window and door industry experience is required. We provide training and support. What matters most is attitude, accountability, attention to detail, and a desire to grow.

Requirements

  • Strong work ethic and positive attitude
  • Reliable, organized, and detail-oriented
  • Comfortable working with numbers and reports
  • Excellent communication and customer service skills
  • Someone who takes ownership and follows through
  • A team player who contributes to a positive culture
  • Able to multitask in a fast-paced environment
  • Strong math and analytical skills are required.
  • This position involves working with labor percentages, job costs, production reports, scheduling, and performance tracking. Accuracy matters.

Responsibilities

  • Coordinate installation and service schedules
  • Support 5 installation crews and 2 service technicians
  • Communicate with customers and field teams daily
  • Process job paperwork and maintain organized records
  • Track performance metrics, labor percentages, and production results
  • Help solve issues and keep projects moving forward
  • Order parts and assist with warranty requests
  • Maintain accurate records in our CRM system

Benefits

  • Health insurance
  • Paid time off
  • Competitive salary
  • Dental insurance
  • PTO
  • Paid Holidays
  • Medical & Dental Insurance
  • Paid training
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