Install Coordinator

Rite-Hite•Livonia, MI

About The Position

At Arbon Equipment, a Rite-Hite Company, the Install Coordinator serves as the key conduit between customers and the sales and service departments. Working with customers in an assigned area, the coordinator tracks incoming orders, monitors shipments, dates, and installation requirements, and ensures that the proper equipment and staff are scheduled to complete installations. The role also escalates issues for prompt resolution, ensures accurate invoicing, and reviews completed jobs to analyze profitability.

Requirements

  • At least one year of related experience.
  • Strong attention to detail and the ability to manage multiple projects effectively.
  • Strong communication and customer service skills.

Nice To Haves

  • Prior experience in a commercial or industrial equipment installation or project management environment.

Responsibilities

  • Track incoming orders for customers in an assigned area.
  • Monitor shipments, dates, and installation requirements.
  • Ensure the proper equipment and staff are scheduled to complete installations.
  • Escalate issues for prompt resolution.
  • Ensure accurate invoicing.
  • Review completed jobs and analyze profitability.

Benefits

  • Comprehensive medical, dental, and vision coverage.
  • Life and disability insurance.
  • A well-being program with an opportunity to receive an extra day off.
  • 401(k) retirement savings program with company match.
  • Profit sharing.
  • Paid holidays, vacation time, and personal/sick days.
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