Inspections Coordinator

Summit Fire & Security•Hartford, CT
•$28 - $38

About The Position

The Inspections Coordinator maintains office management activities for the Service and Inspections departments, including scheduling and answering phones, to support department profitability and customer satisfaction. The role coordinates customer inspections, equipment, subcontractors, and related resources; works with the Inspections Operations Manager on inspection reports; and communicates with internal and external customers and managers. The position is primarily based indoors in an office setting, with occasional outdoor work and travel of up to 10%.

Requirements

  • High school diploma or equivalent required.
  • One year of professional computer skills.
  • Ability to comply with SFS’s Drug and Alcohol policy and background screening requirements, which may include customer-specific requirements.
  • Efficient time management and developed organizational skills, with the ability to prioritize initiatives and business goals.
  • Demonstrated critical-thinking skills.
  • Ability to collaborate and work with all levels of employees.
  • Strong diligence and accuracy.
  • Ability to effectively read, write, and communicate in English with employees and customers.
  • Strong interpersonal, written, and oral communication skills.
  • Ability to operate a computer and use Microsoft Office.
  • Valid driver’s license with an acceptable driving record.
  • Ability to travel up to 10%.

Nice To Haves

  • Associate degree preferred.
  • One year of facility-services scheduling experience preferred.
  • Experience with Salesforce preferred.

Responsibilities

  • Schedule quarterly and annual sprinkler inspections with customers.
  • Coordinate necessary pump equipment for sprinkler inspections.
  • Schedule annual fire alarm inspections with customers.
  • Coordinate with customer elevator contracts when necessary to complete fire alarm inspections.
  • Schedule annual and semiannual suppression inspections with customers.
  • Schedule required subcontractors, lifts, and third-party inspections.
  • Work with the Inspections Operations Manager to review reports and upload them for customer access.
  • Communicate system impairments and service requests to the appropriate Manager.
  • Communicate professionally with internal and external customers.
  • Provide backup phone assistance for administrative assistance.
  • Perform other duties as assigned.

Benefits

  • Paid vacation and holidays
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) plan with company match
  • Flexible spending accounts
  • Employer-paid long-term disability
  • Employer-paid short-term disability
  • Voluntary ancillary benefits such as accident and hospital indemnity
  • Life insurance for team members and dependents
  • Employee assistance program
  • Employee referral program
  • Training opportunities and career advancement
  • Competitive pay and bonus opportunities
  • Reimbursement for certain career development programs
  • Potential bonuses for specific certifications
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