Inspections Coordinator

Summit Companies•Hartford, CT

About The Position

The Inspections Coordinator maintains office management activities for SFS’s Service and Inspections departments, including scheduling and answering phones, to support departmental profitability and customer satisfaction. The role coordinates customer inspections and the equipment, subcontractors, lifts, elevator contracts, and third-party inspections needed to complete them. The coordinator works with the Inspections Operations Manager to review inspection reports and upload them for customer access, communicates system impairments and service requests to the appropriate Manager, and provides backup phone assistance to administrative staff. The position requires professional communication with internal and external customers and may include other duties as assigned. The employee consistently works indoors in an office setting, both alone and with others. The role includes occasional outdoor work and exposure to hot or cold temperatures, dust, fumes, chemicals, electrical hazards, and noise. Appropriate personal protective equipment must occasionally be worn when visiting locations. Up to 10% travel is required.

Requirements

High school diploma or equivalent required.
One year of professional computer skills.
Ability to read, write, and communicate effectively in English with employees and customers.
Strong interpersonal, written, and oral communication skills.
Ability to operate a computer and use Microsoft Office.
Valid driver’s license with an acceptable driving record.
Ability to comply with SFS’s Drug and Alcohol policy and background screening requirements, which may include customer-specific requirements.
Efficient time management, developed organizational skills, and ability to prioritize initiatives and business goals.
Demonstrated critical-thinking skills.
Ability to collaborate and work with all levels of employees.
Strong diligence and accuracy.

Nice To Haves

Associate degree preferred.
One year of facility services scheduling experience preferred.
Experience with Salesforce preferred.

Responsibilities

Schedule quarterly and annual sprinkler inspections with customers.
Coordinate the pump equipment needed to perform inspections.
Schedule annual fire alarm inspections with customers.
Coordinate with customer elevator contracts when necessary to complete fire alarm inspections.
Schedule annual and semiannual suppression inspections with customers.
Schedule necessary subcontractors, lifts, and third-party inspections.
Work with the Inspections Operations Manager to review reports and upload them for customer access.
Communicate system impairments and service requests to the appropriate Manager.
Communicate professionally with internal and external customers.
Provide backup phone assistance for administrative staff.
Perform other duties as assigned.