InSite Operations Manager II
About The Position
Clean Harbors is seeking an InSite Operations Manager in Romulus, Michigan, to oversee the management of waste generated at customer sites. The role works with customers to support sustainability and value-added improvements, maintain customer relationships, coordinate with sales and operations, and ensure jobs are properly launched and executed. It also involves financial and account oversight, including collections, pricing and profitability strategies, and ensuring contracts and purchase orders are in place before work begins. The manager must follow applicable environmental, health, safety, and transportation requirements and safely operate vehicles when required.
Requirements
- Financial management, logistics, or sales experience.
- Working knowledge of environmental statutes and regulations, business development, revenue enhancement, and market penetration.
- Leadership experience.
- Ability to perform physical functions per job requirements.
- Successfully complete a background check, drug test, and physical, as applicable to the position.
Nice To Haves
- Attention to detail and ability to take and follow direction and perform multiple tasks.
- Ability to interface with customers.
- Valid driver's license.
- Knowledge of regulations such as RCRA, DOT, and TSCA.
- Ability to coordinate project oversight.
- Ability to manage complex tasks.
- Proficiency with Excel and knowledge of Word, PowerPoint, Salesforce, and similar tools.
- Customer-focused.
Responsibilities
- Make health and safety the top priority by following policies and processes and acting safely.
- Work with customers to drive sustainability and value-added improvements.
- Maintain Environmental QOS / Scorecard.
- Resolve job-related billing, collection, customer, and post-job follow-up issues.
- Meet with customers proactively to resolve issues or complaints and maintain satisfactory customer relationships.
- Act as a liaison between sales and operations, aligning how work was sold with how it should be executed.
- Review accounts receivable reports weekly and make collection calls when necessary.
- Develop strategies to maximize pricing and profitability across business lines.
- Ensure current contracts and purchase orders are in place before job execution.
- Kick off jobs with field personnel and ensure proper execution.
- Maintain customer and CHES spreadsheets.
- Follow local, state/provincial, and federal compliance regulations and rules.
- Safely operate vehicles in accordance with U.S. DOT and local, state/provincial, and federal requirements.
- Safely observe corporate operating guidelines and procedures and company environmental health and safety guidelines.
- Perform other duties as assigned.
Benefits
- Comprehensive health benefits coverage after 30 days of full-time employment.
- 401(k) with company match.
- Employee Stock Purchase Plan.
- Opportunities for career growth and development.
- Company-paid training.
- Tuition reimbursement.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
