Inside Territory Account Manager Lead
About The Position
The Inside Territory Account Manager Lead grows an assigned portfolio of small and midsize business accounts while serving as the day-to-day point person for a team of Inside Territory Account Managers. This individual contributor carries personal sales and margin goals, develops new business, and manages opportunities from prospecting through close. The role also provides peer guidance on discovery, quoting, deal strategy, and escalations, without direct or indirect reports. The position is full-time and in-office at 12905 SW 129th Ave, Miami, FL 33186, Monday through Friday from 9:00 a.m. to 6:00 p.m. Starting pay is $26.44–$28.85 per hour, plus commission. The role works closely with sales leadership, fellow ITAMs, sales administration, technical teams, customers, and vendor partners. English is the primary language used in daily operations. Work involves frequent computer and phone use and occasional lifting of up to 25 pounds.
Requirements
- At least 3 years of quota-carrying B2B sales experience in inside sales, territory sales, or account management, including prospecting and closing business.
- At least 2 years of formal or informal peer leadership on an inside sales or account management team; this experience may overlap with the sales experience requirement.
- Experience selling or supporting the sale of automatic identification and data capture (AIDC) products or solutions, such as barcode scanners, mobile computers, RFID, or barcode and label printing.
- Experience using a CRM to manage pipeline, forecast sales, and document customer activity.
- Comfort with quoting, pricing, and margin considerations.
- Strong communication skills and the ability to guide peers, explain technical solutions to customers, and coordinate across teams.
Nice To Haves
- Bachelor’s degree in business, marketing, communications, or a related field; relevant experience may be considered in lieu of a degree.
Responsibilities
- Meet or exceed individual sales and margin targets by winning new customers and expanding existing accounts.
- Prospect by phone, email, social outreach, and customer meetings; qualify opportunities, lead discovery, and recommend solutions aligned with customer needs.
- Manage opportunities from initial outreach through close, including proposals, quotes, follow-up, and coordination with technical and sales support teams.
- Maintain accurate CRM records, forecasts, and account plans.
- Build lasting relationships with customers, OEMs, independent software vendors, and other partners.
- Serve as the team’s first point of contact for day-to-day sales questions, complex quotes, and deals needing help to move forward; bring decisions requiring approval to sales leadership.
- Coach peers through call reviews, deal walkthroughs, and practical feedback.
- Help onboard new Inside Territory Account Managers and reinforce consistent prospecting, follow-up, and CRM practices.
- Flag recurring issues to sales leadership and help improve playbooks, quoting workflows, and account handoffs.
- Follow through on customer commitments and provide timely support to peers.
- Improve quote accuracy, maintain reliable forecasts, and reduce avoidable rework in sales handoffs.
- Identify recurring sales bottlenecks and help implement improvements the team can use.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
