Inside Sales - Industrial Equipment Distribution
About The Position
PASS Controls, a distributor of industrial equipment and automation solutions, is seeking an Inside Salesperson to join its Houston team. This full-time, on-site role focuses on customer service, sales, order management, and purchasing. The salesperson responds to customer inquiries, prepares and follows up on quotes, manages orders and invoicing in QuickBooks, places and tracks supplier orders, and coordinates with operations and warehouse teams to support accurate, on-time deliveries. The role also involves building customer relationships and identifying new sales opportunities. Success in the position includes managing the quoting, ordering, and purchasing process confidently through QuickBooks; providing responsive and reliable customer service; meeting or exceeding sales goals; and contributing to customer satisfaction and operational success. Performance indicators include monthly and quarterly sales goals, quote-to-order conversion, at least 98% order accuracy, and customer retention and satisfaction.
Requirements
- At least 2 years of inside sales or customer service experience.
- Strong knowledge of QuickBooks for sales and invoicing.
- Excellent communication, organization, and multitasking skills.
- Proficiency in Microsoft Office, including Excel, Outlook, and Word.
- Positive attitude, team orientation, and strong attention to detail.
Nice To Haves
- Experience in the industrial or automation industry is preferred.
Responsibilities
- Respond to customer inquiries, prepare accurate quotes, and follow up to close sales.
- Manage orders and invoicing through QuickBooks.
- Place purchasing orders, track deliveries, and coordinate with suppliers.
- Build lasting customer relationships and help identify new opportunities.
- Work with operations and warehouse teams to ensure accurate, on-time deliveries.
- Meet or exceed monthly and quarterly sales goals.
- Maintain high quote-to-order conversion rates and achieve 98% or greater order accuracy.
- Support high customer retention and satisfaction.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- Paid holidays
- Ongoing training and growth opportunities
- Performance incentives or bonus
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
