HVAC Inside Salesperson
About The Position
R.L. Craig Company, LLC. is a Louisville, Kentucky-based manufacturer’s representative and distributor of commercial and industrial HVAC equipment and air management solutions. Founded in 1955, the company partners with contractors, engineers, and facility owners to provide equipment selection, application expertise, and technical support across Kentucky and Southern Indiana. The Inside Salesperson provides technical and sales support to customers, contractors, consulting engineers, and the outside sales team. The role focuses on equipment selection, proposal development, project coordination, and maintaining strong customer relationships. This position plays a critical role in supporting the company's commercial HVAC business and contributing to its overall growth and success, with potential for advancement to an outside sales position.
Requirements
- Bachelor’s Degree, technical or business major preferred or related HVAC industry experience considered.
- 2+ years of experience in HVAC sales, estimating, or technical roles preferred.
- Understanding of commercial HVAC systems and applications or exposure to technical or sales environment.
- Ability to read and interpret construction plans, specifications, and technical documents preferred.
- Strong technical, organizational, and communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Self-motivated with the ability to work independently and in a team environment.
Nice To Haves
- Familiarity with CRM systems and quoting software is a plus.
- Previous experience with a manufacturer’s representative firm or mechanical contractor preferred.
- Knowledge of major HVAC equipment brands (e.g., Trane, Daikin, Carrier, Mitsubishi, Greenheck) a bonus.
Responsibilities
- Assist with the sizing, selection, and specification of HVAC equipment to meet project requirements.
- Prepare accurate, timely quotes based on customer requests, plans, and specifications.
- Process customer orders, track project milestones, and coordinate with manufacturers for on-time delivery.
- Provide responsive and knowledgeable support to customers throughout the sales and project life cycle.
- Monitor and manage project status, proactively addressing delays, design changes, or delivery issues.
- Work closely with Outside Salespeople and the Sales Manager to support project pursuits and customer initiatives.
- Maintain accurate customer and project records within the CRM system to support forecasting and reporting.
- Participate in regular training to stay current on new products, technologies, and industry trends.
- Ensure all work aligns with internal processes, industry standards, and applicable building codes.
Benefits
- 401(k) with employer match (immediate vesting)
- Medical – HDHP & PPO options, Dental and Vision
- HSA with employer matching contributions
- FSA & Limited FSA
- Employer Paid Life/AD&D Insurance
- Voluntary Life Insurance Plans
- Paid Family Leave
- PTO
- Paid Company Holidays – 10 Days
- Employer Paid Short-term Disability
- Long-term Disability
- Referral Bonus Opportunities
- Other voluntary fringe benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
